Service Options: In-store shopping · Curbside pickup
Hours
Sunday | 6AM–6PM |
Monday | 6AM–6PM |
Tuesday | 6AM–6PM |
Wednesday | 6AM–6PM |
Thursday | 6AM–6PM |
Friday | 6AM–6PM |
Saturday | 6AM–6PM |
Address and Contact Information
Address: 2495 W I-65 Service Rd N, Mobile, AL 36612 Phone: (251) 330-0088 Website: https://www.empiretruck.com/Locations/Mobile-Alabama
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Review Summary
Geoffrey Morgan
The service manager Nick will do ANYTHING he can to help please the customer
Tommy Praytor
Tough on owner operators, policy needs to be addressed.
ScoopIR
Great location and very cool staff.
Over the top Project
Well, going for quick repair to dealership is not our first choice. 155$ an hour at this place. I’m glad I came earlier and asked mechanic what he’s doing? He broke brake chamber and I did not ask to work on my break chamber, and it’s not why one star. One star because I personally had to listen how one service desk guy was teaching another service desk guy how to sell repair service to my fellow truck driver. Same old story. Tell him that there’s a leak and we can fix it , if you get stopped at the weight station,DOT they will put you out of service. We can get it done by Friday. This is how you sell it to him, was his last words. Shame on you. Not coming back.
lee Jackson
took my truck to the dealership one first time about my def system told me everything was fine paid $350 for diagnostic. 2months later brought back to dealership for def issues having the same problem was guaranteed the problem will be fixed paid $3040 for work done on def. 2weeks later here I am sitting at a rest area waiting on a tow truck to get towed back to this same dealership cause everyone I called said its gone have to go to the dealership because the other shops I called don’t do def system I just want my truck fixed right without breaking the bank and still have the same issue
Letisha Carter
I had a great experience at this location. They diagnosed & serviced my truck quickly. Everyone was pleasant. Special thanks to Adam & Brock for their help.