Hours
| Tuesday | 7AM–5PM |
| Wednesday | 7AM–5PM |
| Thursday | 7AM–5PM |
| Friday | 7AM–5PM |
| Saturday | 8AM–4PM |
| Sunday | Closed |
| Monday | 7AM–5PM |
Address and Contact Information
Address: 370 Oakwood Rd, Huntington Station, NY 11746 Phone: (631) 759-9176 Website: https://www.shopempiretoyota.com/service
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Review Summary
Wayne Ackerman
Great experience with the staff and the work that they performed.
M N
His bad manners rudeness and poor customer service ruined my mood.
Rich Morris
On August 11th I call my salesperson Tommy MacFall to check on the delivery.
mindy badash
Critical: Value the rep told me that extra services were needed aside from my routine oil change. he quoted a much lower price than what was charged. I would not have agreed to it. Be ware
Kevin Michalski
I went to this service center for the first time, June 2021. I arrived at 7:30 am on a Saturday. I had preemptively made an appointment online but it seems that was the weirdo thing to do, as no one asked about or acknowledged that I had done this. The waiting room is huge and has free wifi and a free coffee machine. The bathroom urinal was a little gross and didn’t flush well. Overall I waited about 4 hours until my car finished.I despise getting cars serviced because I don’t know anything about cars, and I know it’s routine for customers to get taken advantage of simply for being naive (myself being one of them). I knew something had broken in my suspension because there was a terrible clunking sound whenever I hit bumps. Otherwise, I vaguely said my car needs an oil change, service, and NYS inspection and let the Toyota Service People have their way with me.For the sake of transparency, here are the prices I was charged. You can decide if it is fair or not. Bill is attached for proof.-Conventional 5K mile service (oil change, rotate tires, replenish fluids) $84.90-NYS safety inspection $37-Broken end bar sway lift had snapped and was replaced $609.81-Brake fluid exchange $219.95-Transmission drain and fill $153.31-4WD service (drain and refill front and rear differentials) $219.95-Pressurized fuel injection cleaning $219.95-Throttle service $129.95-4 wheel alignment $189.95Did my car really need all these things done? I’m not sure. I haven’t had my car serviced in 3 years, and I’m the kind of person that is willing to get taken advantage of as long as my car doesn’t explode. Use this information as you will.
Fujieda Koichi
Positive: Quality Good staff and good service. When I got there, the staff was close to me soon. I didn’t wait in the car. The staff recommended some parts needed to be replaced clearly and the cost was shown me clearly. I have no complain for the service.