4.1 – 1,571 reviews $ • Mexican restaurant
While some things have changed over the last few decades, El Pollo Loco’s delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way – on our signature open-flame grills – then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Richmond,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Fast-food chain outpost known for Mexican classics made with fire-grilled chicken.
Service Options: Dine-in · Drive-through · Delivery
Health and Safety: Mask required · Staff required to disinfect surfaces between visits ·
Hours
| Friday | 10AM–10PM |
| Saturday | 10AM–10PM |
| Sunday | 10AM–10PM |
| Monday | 10AM–10PM |
| Tuesday | 10AM–10PM |
| Wednesday | 10AM–10PM |
| Thursday | 10AM–10PM |
Address and Contact Information
Address:
13139 San Pablo Ave, Richmond, CA 94805
Phone: (510) 234-0097
Website: http://www.elpolloloco.com/locations/store/3472
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Review Summary
Chant Choi
Some pieces can be dry at times but you can’t beat the price and flavor.
Emma Cruz Rivera
I negative comment tortillas really bad… service and food are good
Julian Gonzalez
Nice place to buy grilled Mexican chicken.
Daniel Geary
Asked for extra salsa. Instead, they gave us none. Salad was missing dressing, too. They gave us the wrong kind of corn and the wrong size. The chicken tacos were just okay. Not good. Not bad. Just okay. Considering we spent over $50 for 2 people just getting tacos and a salad, I felt genuinely ripped off.Their response is to have me fill out a complaint form. My girlfriend had done this. Spent 45 minutes doing so. All they offered was the same $5 off coupon that was already on the receipt. So, they essentially offered nothing to make it better except to ask us to spend MORE money. This is a joke of customer service
Romel Santos
Favorite chicken ever! Workers wear their mask and they move fast. I saw the timer and they always best it. Eat warm to enjoy with your fam
Barbara Fernandes
We had a good experience. We went through the drive thru, the line was kinda long. It did seem to move rather quickly. I ordered our food, paid and got our food really quickly. I was surprised at how fast the order was completed. The food was good as well. The side of corn had a bit more bell pepper in it than i would have liked, but was still good. The large size sides could be bigger.Overall, it was good food and experience.
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