3.8 – 562 reviews $ • Mexican restaurant
While some things have changed over the last few decades, El Pollo Loco’s delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way – on our signature open-flame grills – then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Santa Ana,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Fast-food chain outpost known for Mexican classics made with fire-grilled chicken.
Service Options: Dine-in · Curbside pickup · No-contact delivery
Health and Safety: Mask required · Staff required to disinfect surfaces between visits ·
Hours
| Friday | 10AM–10:30PM |
| Saturday | 10AM–10:30PM |
| Sunday | 10AM–10:30PM |
| Monday | 10AM–10:30PM |
| Tuesday | 10AM–10:30PM |
| Wednesday | 10AM–10:30PM |
| Thursday | 10AM–10:30PM |
Address and Contact Information
Address:
2501 S Bristol St, Santa Ana, CA 92704
Phone: (714) 641-3843
Website: http://www.elpolloloco.com/locations/store/5327
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Review Summary
Elizabeth Chora
I really enjoyed the food, though the place itself was really small.
MC Dancy
I have received great juicy chicken and i have had cardboard dry chicken.
Noe Quinones
Manager Maribet cannot properly run logistics and control her staff.
Steve Diaz
Even though they aren’t quick I understand that it’s alot if pressure to work in El Pollo Loco. I came in to order. 3 orders wrong ahead of us hahaha. Its okay though. Cause i have patience. If I could work here I would because i feel bad for the workers taking in all the yelling for getting orders wrong. They should have a way to cross things out on the menu on top if the monitor. If that makes sense i hope. Also i would work here to see what happens. Also i need the experience cause i want to open my own restaurant. You guys need more workers because there is only one person in the front end. Also i graduated 3 classes of culinary so i know restaurants are stressful and difficult to take orders. I hope the manager sees this.
juan v
I came to this place and the manager Noe is kinda mean, he isn’t polite at all. This time I came inside as the last time I was missing items in my order, I told him that I was told to get something to replace on my next visit( as it was this time) and he just continued asking for the rest of my order. I gave 1 review but changed to 2 for lashley she deserves the 5 stars. I bought 2 orders one the chicken was warm and was good, the other one was cold, seriously that manager should be in the back where he shouldn’t be in contact with customers. Very dissatisfied.
esa selosita
They always forget to give my order correct I’m always missing something
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