El Pollo Loco

  3.7 – 837 reviews  $ • Mexican restaurant

While some things have changed over the last few decades, El Pollo Loco’s delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way – on our signature open-flame grills – then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in San Fernando,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.

Fast-food chain outpost known for Mexican classics made with fire-grilled chicken.

Located In: Mission Plaza

Service Options:  Dine-in · Curbside pickup · No-contact delivery

Health and Safety:  Mask required · 

Hours

Friday10AM–10:30PM
Saturday10AM–10:30PM
Sunday10AM–10:30PM
Monday10AM–10:30PM
Tuesday10AM–10:30PM
Wednesday10AM–10:30PM
Thursday10AM–10:30PM

Address and Contact Information

Address: 1125 Truman St. Unit C2, San Fernando, CA 91340
Phone: (818) 838-1678
Website: http://www.elpolloloco.com/locations/store/5948

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El Pollo Loco · BRC Burrito $2.39. Enjoy great value rolled into a flour tortilla filled with rice, pinto beans and shredded jack cheese. · Chicken Taco al Carbon $2.29 .

Review Summary

Sandra Granados
… next week we will go to chipotle even though there is not a drive thru. Maybe the store isn’t being managed properly? Hope they can improve… we like our pollo loco.
Milo Kidd
I certainly loved their dishes and service, great location close to my home.
Elizabeth
The chicken Chipotle burrito we also ordered had no chipotle sauce.
E R
I came in wanting to eat some Pollo Loco and was waiting in the front register for 30+ minutes and nobody said a word until I asked this lady if I can place my order. Her name is Irma, she was VERY RUDE, she didn’t even bother to take my order and what she told me was that she was very busy I cannot take my order. I have worked in restaurant business for many years and the way she handled the situation was very unprofessional and clearly cannot work well under pressure. I am a loyal customer to Pollo loco and have read many reviews and they say that customer service is the number one but clearly Irma is not one for customer service. I will definitely not be coming back to this place and it is very disorganized they are everywhere and clearly cannot get their orders right.
Gustavo G
The chicken is mostly always delicious. I tried their limited time cilantro lime cauliflower rice and was a total disappointment
Lupe Montes
My husband bought us dinner from here and I don’t know what happened. Usually the chicken is fresh and delicious. I had the 2 piece meal. It was crunchy and dry. Like it had been left under a heat lamp all day. Do they no longer care about producing a quality product? Such a disappointment! So unfortunate because I absolutely love chicken. Where is the quality control?
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