Daltile is the industry-leading brand of ceramic, porcelain, glass, metal, and stone tile as well as mosaics, extra-large slabs, countertops, exteriors, and roofing tile. Daltile products are distributed through over 250 company-owned sales service centers, stone slab yards, and gallery design centers that service a robust network of trade customers. Daltile products are also sold through independent flooring retailers. Dedicated to innovative product development and distinguished style, Daltile provides a rich palette of quality products created to inspire residential and commercial designs.
Service Options: In-store shopping · Curbside pickup
Health and Safety: Mask required ·
Hours
| Saturday | Closed |
| Sunday | Closed |
| Monday | 7:30AM–4:30PM |
| Tuesday | 7:30AM–4:30PM |
| Wednesday | 7:30AM–4:30PM |
| Thursday | 7:30AM–4:30PM |
| Friday | 7:30AM–4:30PM |
Address and Contact Information
Address: 11185 Pellicano Dr, El Paso, TX 79935 Phone: (915) 593-3161 Website: https://locations.daltile.com/tx/el-paso/144
Photo Gallery
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Review Summary
Jose Moreno
Great service and prices!
Heather Morales
Very poor care for customers, will definitely not return here!!!
Reed Leverton
Great service and price
rd brown
I purchased a home in December 2018 which had tile from Daltile. After move in we noticed our tile had little bubbles and cracks throughout the home, on the shower walls, and the dog shower. Our builder went back to Daltile to see about correcting the issue. In about Nov 2019 Joseph, who introduced himself as a manger for Daltile, came to our home to look at the situation, take video, and ask us to wait until Feb/March 2020 to have the issue corrected as he needed to wait for the new budget, we agreed. When we did not hear back, we contacted him to find out what was going on. Joseph was extremely rude. He made claims our builder did not want us to select different tile although our builder had already agreed for us to select new tile and why would we want the same defective tile installed? Joseph requested to come to our home and have a contractor come out and look at the area, I informed him I did not want him at my home and requested my builder be present at all time as Joseph was very unprofessional. However, Joseph did not respect that and still sent out contractors to our home, which we did not allow in. Joseph ended up sending a contractor to install our tile and the installation is so bad part of me wishes I had kept the defective tile. The floor is uneven, area’s are significantly higher, some areas have grout, some area’s have large grout area’s, they left areas without tile. The contractors were also responsible for moving our furniture out of the home, this was agreed to with Joseph, well they damaged furniture, actually broke my dryer, and even made a hole in my wall. I want to be clear, Daltile paid for the installation of this tile. To make matters worse, when we discovered the tile on our bathroom walls was also defective, Joseph only wanted to replace a row of tile, even after being told by a contractor it would not look right. Joseph is extremely rude and unprofessional and sadly he is a representation of this company. I would never recommend anyone do business with Daltile considering the service Joseph provides. I have attached two images but I have plenty more I would gladly provide.
George Eatrada
Great place sales people are very help full and professional thanks for the great service
Angel Chavez
Great service. Work 4 Jesse @ Creative Flooring