CVS Pharmacy

  3.3 – 14 reviews   • Pharmacy

Located In: CVS

Service Options:  In-store shopping · In-store pickup · Delivery

Hours

Thursday9AM–8PM
Friday9AM–8PM
Saturday10AM–5PM
Sunday10AM–5PM
Monday9AM–8PM
Tuesday9AM–8PM
Wednesday9AM–8PM

Address and Contact Information

Address: 850 California St, Mountain View, CA 94041
Phone: (650) 691-4004
Website: https://www.cvs.com/store-locator/mountain-view-ca-pharmacies/850-california-st-mountain-view-ca-94041/storeid=7774?WT.mc_id=LS_GOOGLE_RX_7774

Photo Gallery

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Review Summary

E-san
Convenience store but a bit pricey compared​ to other drug stores.
John Hsu
Was greeted with some very angry customer service.
DUAN JIANG
Can’t give you your medicine.
Brian
Lack of sufficient COVID precautions, e.g. guy handling vaccinations was not wearing a real mask
David Owen
I’ve run into incompetence by CVS Pharmacy employees before, and this was right up there with with the worst. They tried to tell me the prescription was for a different amount than the doctors wrote it for. They tried to tell me it cost more than $1100 for the prescription for 30 days when the GoodRX price I sent to them is under $120. She told there’s no refills left, but the CVS App shows me as having 3 refills available when I request it to be filled at this location, and still showed that until after they messed with the prescription in their system at that location. She told me she can’t request refills and I need to call my doctor, when every other CVS ever has requested refills for me through their system, and my doctor’s office tells me specifically to have the pharmacy request the refills through the system first. Then I had to call CVS’s corporate support line to get anywhere with this pharmacy. After that I’m told they don’t have enough in stock and they can only fill 2/3 of my 30 day supply, before seeing that what they had was expired and they didn’t have any. I ended up going to another CVS and only getting 1/3 of my prescription because that was all there was at any location nearby. This was on a Thursday evening when I had ordered it though the CVS app on Sunday, and it was supposed to have been available for pickup in full after noon on Monday. If I weren’t on travel and needing the prescription immediately, I’d be changing pharmacies away from CVS altogether for having experienced continued incompetence coast to coast, literally from MD to CA!
Laine Herron
I don’t see why it takes more than two days to fill common prescription. Don’t assume they’ve filled your prescription just because they’ve had multiple days to, you should still call ahead and double-check.
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