2.3 – 39 reviews • Drug store
CVS Health is conducting coronavirus testing (COVID-19). Tests are limited to eligible individuals in select states. Where available, anyone age 10 or older can get tested. Minors under 16 must be accompanied by an adult. We offer lab testing and rapid testing at some locations. High demand may cause lab delays.
Drugstore chain selling a variety of beauty & health products, plus some grocery & household items.
Service Options: In-store shopping · In-store pickup · Delivery
Health and Safety: Mask required · Safety dividers at checkout ·
Hours
Friday | Open 24 hours |
Saturday | Open 24 hours |
Sunday | Open 24 hours |
Monday | Open 24 hours |
Tuesday | Open 24 hours |
Wednesday | Open 24 hours |
Thursday | Open 24 hours |
Address and Contact Information
Address:
2771 4th St, Santa Rosa, CA 95405
Phone: (707) 528-3311
Website: https://www.cvs.com/store-locator/santa-rosa-ca-pharmacies/2771-4th-st-santa-rosa-ca-95405/storeid=9656?WT.mc_id=LS_GOOGLE_FS_9656
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Review Summary
Niaz Nafea
Location is good, tons of parking, and staff are friendly.
Karen Jones
Great selection and service
Chris Kirk
Horrible customer service, and the most nasty pharmacists I’ve ever dealt with.
Carly
I’m not one to write negative reviews but CVS Pharmacy is by far one of the most unorganized, inefficient, and unprofessional pharmacies I have ever used. I could NEVER get my prescriptions on time or they weren’t right. This went on month after month. I’d find myself having to call constantly or checking online to see if a problem was fixed. It would take days. It was extremely frustrating!Not only that but there were a few people in the pharmacy displaying bad customer service. Numerous times one of their pharmacists (Kim) was very unprofessional and disrespectful to me in person and on the phone. I also witnessed it with other customers too. I understand that a pharmacy is a busy place and things don’t always go as planned but there’s NO excuse for being rude and berating. I’ve heard this woman talking to her coworkers about other customers in negative way on more than one occasion. I’ve had pleasant experiences with other people in the pharmacy though. I appreciate those who have been professional and helpful.I’m not too impressed with the store either. One of their employees has followed me around before on more than one occasion. I’d be waiting for a prescription and would just be browsing through the store. Every aisle I’d go down she would be right there and would continuously ask me what I was looking for. I’d tell her I’m fine but I was still being treated like I was doing something wrong. I don’t recommend the store or pharmacy. Good riddance.
Keiko Ohnuma
Great place to stand in line that never moves and they have ONE checkstand open. Same thing in every CVS I have been in recently. This store sucks!
Dennis Navle
Do not get your covid test here. Myself and everyone I know that has tested at this facility has gotten an unable to process result. Whatever they are doing here isn’t working.
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