Drugstore chain selling a variety of beauty & health products, plus some grocery & household items.
Located In: Jackson Square
Service Options: In-store shopping · In-store pickup · Delivery
Health and Safety: Mask required · Staff required to disinfect surfaces between visits · Safety dividers at checkout ·
Hours
| Thursday | 8AM–9PM |
| Friday | 8AM–9PM |
| Saturday | 8AM–9PM |
| Sunday | 8AM–9PM |
| Monday | 8AM–9PM |
| Tuesday | 8AM–9PM |
| Wednesday | 8AM–9PM |
Address and Contact Information
Address: 243 W Jackson St, Hayward, CA 94544 Phone: (510) 783-0330 Website: https://www.cvs.com/store-locator/hayward-ca-pharmacies/243-w-jackson-st-hayward-ca-94544/storeid=9622?WT.mc_id=LS_GOOGLE_FS_9622
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Review Summary
David Stewart
Has a nice stocked selection of basic office and school supplies.
Omen Hussein
Great deals but some items are cheaper at Walgreens.
James Allen
Convince is great, parking is a bit crazy, sometimes short staffed
Pizza Shat
Not a bad CVS, but it is a bit run down in the inside and they left a door open and let a bird inside. Employees are quick with helping me, but a bit ghetto. Employees gossip with each other and I overheard my cashier talk bad about a customer behind his back.
Jamie Romero-McCuaig
Mainly go there for pharmacy. Pharmacy staff seems to change often. Only 1 clerk has been there for several years. Don’t like going there but insurance won’t let us go anywhere else. Didn’t like the store when it was Longs. Like it even less now
See the Problem Is
For the most part, I have a pretty normal experience with their pharmacy; half of the staff know me and understand my situation, and when things are going smoothly, they are VERY fast and friendly. However, every time I encounter new staff… oh boy, I’m guaranteed to have a nightmare. In particular, they have a tendency to really mess up with time-sensitive drugs. The time between my refills is supposed to be 28 days (four weeks), and that’s how it usually happens, but every now and then they’ll arbitrarily decide to make it 30 days or longer for unknown reasons and with zero room for negotiation. This pharmacy frequently contradicts the scheduling provided by their own online system, as I’ll get texts and online status messages telling me that my medication will be ready on a certain day, only for the pharmacy to withhold them to a much later date. If I can’t trust their system to provide the correct info, and/or I can’t trust the pharmacy to adhere to their own system, then there’s literally nothing I can trust here.Speaking of which, I’ve also had situations where they’d get the prescription wrong and try to fill a similarly named drug that isn’t covered by my insurance, resulting in more confusion and delays, and I’d have to do detective work while in severe pain in order to iron out their mistakes. Not fun.I live in fear of these random mistakes and delays, which basically leave me bedridden until I can finally get the medication I need, and there’s little I can do aside from write this review or gamble with another pharmacy, who often get things even worse. So these guys get two stars for being okay 60% of the time, and being painfully inconsistent the rest of the time.