CVS Health is conducting coronavirus testing (COVID-19). Tests are limited to eligible individuals in select states. Where available, anyone age 10 or older can get tested. Minors under 16 must be accompanied by an adult. We offer lab testing and rapid testing at some locations. High demand may cause lab delays.
Drugstore chain selling a variety of beauty & health products, plus some grocery & household items.
Service Options: In-store shopping · In-store pickup · Delivery
Health and Safety: Mask required · Staff required to disinfect surfaces between visits · Safety dividers at checkout ·
Hours
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
Address and Contact Information
Address: 6265 El Cajon Blvd, San Diego, CA 92115 Phone: (619) 287-6848 Website: https://www.cvs.com/store-locator/san-diego-ca-pharmacies/6265-el-cajon-blvd-san-diego-ca-92115/storeid=9109?WT.mc_id=LS_GOOGLE_FS_9109
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Review Summary
Arlene Bettencourt
Nothing but great staff and customer service is awesome…
Johnston Chen
Really bad service, Really slow, inefficient and stressful to get medicine
Ray Slicks
The ‘store manager ‘ said no and her excuses was bc I didn’t pay for that price.
Aly Sprauer
I wish i could give them 0 stars. I was calling just to see if my prescription will be ready later this week. i was on hold for 30+ minutes. Its not that hard to answer the phone and say if it’s ready or not. Ridiculous!
Ismail Hacking
the CVS pharmacy at this location is incompetent and has the worst service of any pharmacy I’ve ever had. Every single time I need to drop off/pickup my vyvance prescription, they manage to mess up in new ways each time. One employee tells me one date that my RX will be ready to pickup, and I come in and another one says it won’t be ready until ___. The pharmacy department is hands down the worst experience I’ve ever had. When you’re dealing with medicine that people rely on, and you manage to have awful service, it’s not a good experience. I’d put this rating at a 0 stars if I could.
Patricia Polk
I love shopping at CVS and have a great experience with the helpfulness front store employees. This review is specific to the pharmacy that I have used for years. There has been a change in personnel within the last year and the customer service has diminished. To be fair, it is not all pharmacy employees but a significant number to influence my change in opinion. It is very difficult to get anyone to answer the phone. The automated system can not solve all issues and not everyone is computer savvy. My spouse has been in the hospital twice and both times it was difficult to get the narcotic prescriptions (spouse has stage 4 lung cancer) and lack of caring from the employees is appalling. I get they are doing their job however the pharmacy is a key component of the medical experience. People are not coming to the pharmacy to be an inconvenience to staff. We are people having a human experience out of our control. Examples: 1) An employee taking in the prescriptions was speaking as a robot over talking me. I was simply asking about scanning my CVS card to earn rewards for prescriptions. Responses were CVS card not a payment card, FSA card not ins etc. not related to what I was asking. Basic verbal abuse. 2) It took 5 hours of me calling the hospital to get a doctor to call the pharmacy. The doctor and hospital personnel were astounded at the hoops. The hospital called the pharmacist with doctors personal phone # and called me to advise. As I was sitting in the pharmacy, I could see and hear pharmacist Lauryn call the doctor rolling her eyes. I was incensed addressing this unprofessional behavior. She apologized saying she didn’t roll her eyes at me. She rolled her eyes at our doctor which the public should not see. I work for a major international financiaI institution and I can assure you employees rolling eyes or having an attitude with customers in public setting is not acceptable. I contacted CVS corporate who in turn called me about 2 weeks ago. They were going to contact local leadership. To date, no one locally has contacted me so I see no other resort but to post a negative review. I want to use CVS but may have to change to Rite Aid one block away. Very very disappointed in the pharmacy.