2.3 – 29 reviews • Drug store
CVS Health is conducting coronavirus testing (COVID-19). Tests are limited to eligible individuals in select states. Where available, anyone age 10 or older can get tested. Minors under 16 must be accompanied by an adult. We offer lab testing and rapid testing at some locations. High demand may cause lab delays.
Drugstore chain selling a variety of beauty & health products, plus some grocery & household items.
Service Options: In-store shopping · In-store pickup · Delivery
Health and Safety: Mask required · Staff required to disinfect surfaces between visits · Safety dividers at checkout ·
Hours
| Saturday | 8AM–10PM |
| Sunday | 10AM–9PM |
| Monday | 8AM–10PM |
| Tuesday | 8AM–10PM |
| Wednesday | 8AM–10PM |
| Thursday | 8AM–10PM |
| Friday | 8AM–10PM |
Address and Contact Information
Address:
3401 82nd St, Lubbock, TX 79423
Phone: (806) 797-3888
Website: https://www.cvs.com/store-locator/lubbock-tx-pharmacies/3403-82nd-st-lubbock-tx-79423/storeid=7274?WT.mc_id=LS_GOOGLE_FS_7274
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Review Summary
Traci Copeland
The employees responded quickly and tried to keep me safe.
Bill Locke
They have no idea what’s going on push on hold for 40 minutes.
Cari Huerta
Very nice people work here.
Lisa Willson
I was trying to get a prescription filled that my usual pharmacy had trouble filling. I called and spoke with a pharmacist or pharmacy tech the 2 days ago. Went through all of the questions to get in the system and permission to contact my usual pharmacy was given to him. 5 minutes after we hung up I received a text and a voicemail stating my pharmacy was closed so they would try again in the morning. 2 days later-nothing. I tried to call for 2 1/2 hrs literally was disconnected by the automatic system after being on hold for 20- 30 minutes each time. Finally after 2 hrs and 15 minutes I managed to get the automotive system to get a real life person at the front of the store! Only to be put on hold again, then transferred back to the pharmacy loop then when I did get a real pharmacist they had no idea what I was talking about. Had to start all over again only to be told they didn’t have any record of my contact with the pharmacy from 2 days ago! What a waste of time! Totally unorganized and frustrating.
Oliver Stinson
I went there received the wrong prescription. Was told to call the insurance company for a refill by the pharmacy tech who didn’t open the until 922 instead of 9 and then the pharmacist instead of correcting the issue he argued what I had was incorrect. I see why they have a 2 star rating their service is terrible. I’ll drive to another town before I get anything else from them.
Jan Morris
The store staff is great. Helpful and knowledgable about where things are and what’s in stock. But the Pharmacy is chaos. Three seperate times they have failed to deliver my medication. Each time I have call to be sure the medication will be mailed. Then I check back later and find out it is at the store to be Picked Up. I have spoken to the Pharmacy Mgr. He said there are problems they are working on.
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