2.0 – 149 reviews • Drug store
CVS Health is conducting coronavirus testing (COVID-19). Tests are limited to eligible individuals in select states. Where available, anyone age 10 or older can get tested. Minors under 16 must be accompanied by an adult. We offer lab testing and rapid testing at some locations. High demand may cause lab delays.
Drugstore chain selling a variety of beauty & health products, plus some grocery & household items.
Service Options: In-store shopping · Delivery
Health and Safety: Mask required · Staff required to disinfect surfaces between visits · Safety dividers at checkout ·
Hours
| Saturday | Open 24 hours |
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
Address and Contact Information
Address:
5900 W Pleasant Ridge Rd, Arlington, TX 76016
Phone: (817) 478-6041
Website: https://www.cvs.com/store-locator/arlington-tx-pharmacies/5900-w-pleasant-ridge-rd-arlington-tx-76016/storeid=4794?WT.mc_id=LS_GOOGLE_FS_4794
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Review Summary
Shantavia Sneed
I work in healthcare, and this service is a joke.
Jane Doe
Regional manager needs to overhaul the staff in this location!!!
Nadia Marcello
Pharmacists have not gotten to the customer’s medication yet.
Becky Lester
This is the absolute worst pharmacy that we have ever used. They never never pick up their phone. My son had a Covid vaccine appointment there and when he arrived after waiting 10 to 15 minutes they told him they could not do it due to insurance reasons when I’m a nurse and I know the vaccine is free. It was close to the last appointment at closing tine and so by the time my son called me 5 minutes later they had left and closed. I called the Mansfield CVS, that picks up their phones and they got him in first thing the next day without question. I recommend that corporate take a look at management at this pharmacy. We will not go to this CVS and advise that others follow our lead.
Tired
If I could give a zero rating, I would. Worst pharmacy and customer service EVER!!! I went to pick up a prescription after no one picked up the phone after 45 minutes. I went to pharmacy and was told my a rude, unprofessional tech I didn’t have a prescription. After my persistence of giving my information and pulling out verification my doctor had sent it, she said it would be ready in 30 to 45 minutes. She said they were bust but no one in Drive thru or at pharmacy area. I went back 45 minutes later and was told by the tech it wasn’t ready as she was sitting doing nothing when I arrived. She rudely said I would get a text when it was ready, walked over and sat back down. It’s an hour and a half later and still no text, no one will answer phone. It’s over three hours…REALLY. WHO HOLDS THIS CVS LOCATION ACCOUNTABLE???
First Vice President
One hour and 30 minute hold time on the telephone. You get a quick answer and hang up before you ask the second question. Then another 30-40 minutes wait at the drive thru. If you have illness or not young, this is the wrong place. Once, it took three visits to tell me that they out of my med
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