1.8 – 61 reviews • Drug store
CVS Health is conducting coronavirus testing (COVID-19). Tests are limited to eligible individuals in select states. Where available, anyone age 10 or older can get tested. Minors under 16 must be accompanied by an adult. We offer lab testing and rapid testing at some locations. High demand may cause lab delays.
Drugstore chain selling a variety of beauty & health products, plus some grocery & household items.
Service Options: In-store shopping · Delivery
Health and Safety: Mask required · Staff required to disinfect surfaces between visits · Safety dividers at checkout ·
Hours
Saturday | 8AM–12AM |
Sunday | 8AM–12AM |
Monday | 8AM–12AM |
Tuesday | 8AM–12AM |
Wednesday | 8AM–12AM |
Thursday | 8AM–12AM |
Friday | 8AM–12AM |
Address and Contact Information
Address:
923 West Frank Street, Lufkin, TX 75904
Phone: (936) 634-4449
Website: https://www.cvs.com/store-locator/lufkin-tx-pharmacies/923-w-frank-st-lufkin-tx-75904/storeid=6827?WT.mc_id=LS_GOOGLE_FS_6827
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Review Summary
Elena Penson
Y’all have very rude and unprofessional pharmacy service and staff.
Red Sanders
No one came to my window, as service was provided to 2 cars.
Ms. C
They need to just shut the pharmacy down cvs isnt about meds anymore.
Jarrid Franke
Had issue with insurance and Pharmacist stayed late to get it worked out. Really appreciate the extra effort.
Nick Gardner
They have the worst customer service. They incorrectly made multiple profiles for me so the different locations can’t see the different prescriptions because they misspelled my name. They don’t listen to you, cut you off while speaking, and while on hold, 4 different times today alone, after 5 minutes, automatically hung up on me. Would leave negative stars if possible.
Red Sanders
My wife and I are Refugees from hurricane Laura. I waited inside at the drop offwindow. No one came to my window, as service was provided to 2 cars.So, I moved to thepick up line. After 3 customers in front of me were serviced, I advanced to the window and explained that we needed to pick up our prescriptions here while staying in Lufkin.The employee rudely told me that I had to move to the drop off window. When I tried to tell him that no one waited on me, he again RUDELY repeated I had to move to the orher window!Service for transferring our records was then done efficiently and politely by another employee, as well as a flu shot by the pharmacist.Employees as was the first employee should not be employed by CVS!
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