Drugstore chain selling a variety of beauty & health products, plus some grocery & household items.
Service Options: In-store shopping · In-store pickup · Delivery
Health and Safety: Mask required · Staff required to disinfect surfaces between visits · Safety dividers at checkout ·
Hours
| Sunday | 10AM–7PM |
| Monday | 8AM–9PM |
| Tuesday | 8AM–9PM |
| Wednesday | 8AM–9PM |
| Thursday | 8AM–9PM |
| Friday | 8AM–9PM |
| Saturday | 8AM–9PM |
Address and Contact Information
Address: 1002 Cox Creek Pkwy, Florence, AL 35633 Phone: (256) 766-2125 Website: https://www.cvs.com/store-locator/florence-al-pharmacies/1002-cox-creek-pkwy-florence-al-35633/storeid=4925?WT.mc_id=LS_GOOGLE_FS_4925
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Review Summary
Matthew A. Tidwell
The pharmacy staff is friendly, helpful, thorough, and quit and efficient.
M McDaniel
She said I had to wait 45 minutes or come in and it may be shorter.
Linda R. Day
Nice staff, great pharmacy
Judy Williams
I like CVS cause I can pay my rent there through a pay slip and it posts right away
M McDaniel
I haven’t been treated with customer service when getting my prescriptions filled. I have a few complaints.1. I was shorted on medication and another time I was given more.2. My 1st inhaler prescription, when I got it home I seen on the sheet something to the effect of “demonstrate to first time users” which the pharmacist did not do. I actually had to google how to use it and watch you tube videos.3. What topped the cake today was I recieved a text message 3 days ago from cvs saying my prescription was ready and I had 8 days to get it before it was returned. Today when I went to pick it up, they told me it was not ready. I asked how long it was going to take and told her I didn’t plan on coming back out today. She said I had to wait 45 minutes or come in and it may be shorter. I left and came back 15 min to ask for the corporate number and the manager’s name. The manager comes to the window with my prescription and says it’s ready. I explained to her my other two concerns above and how I feel mistreated (or not treated the same way how I see them treat other customers-I don’t want to throw the race card) but, she ultimately throws my meds down and walk away.I’ve called the corporate number, hopefully I hear something back.
Billy Robertson
Always a 30-45 minute wait even when told 15 minutes.