We are driven at Culver City Toyota to bring you our best sales and service experience every day. We are proud to bring honesty and reliability in a Toyota dealer. We are located on Washington Blvd. in Culver City, California. If you’re in Santa Monica, Inglewood, or Los Angeles, we are just a short drive from you and the level of service you will receive will absolutely be worth it. If you have any questions along the way, we are always available to chat on the phone or in person.
Service Options: In-store shopping · In-store pickup
Hours
Thursday | 9AM–9PM |
Friday | 9AM–9PM |
Saturday | 9AM–9PM |
Sunday | 9AM–9PM |
Monday | 9AM–9PM |
Tuesday | 9AM–9PM |
Wednesday | 9AM–9PM |
Address and Contact Information
Address: 9077 Washington Blvd, Culver City, CA 90232 Phone: (424) 298-4900 Website: https://www.culvercitytoyota.com/?utm_source=google&utm_medium=organic&utm_campaign=googlemybusiness
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Review Summary
Sheri Meyer
I was so blessed by this experience and the people at this service facility.
Noel
Always great service and good prices compared to other Toyota dealers in town.
David Emery-Peck
Quicker turnaround than most other Toyota service depts in LA.
Jonathan Han
I had an appointment for some maintenance (oil change and tire rotation) at 3 PM. I pulled up at 2:45, and the service advisor checked me in. Shortly after I left my car, I saw a sign for a deal ($129.95 for 3 tire rotations, 3 oil changes, and 3 inspections). I asked another worker about it because I wanted to take advantage of it, who said my service provider should have told me about that. I said my service provider didn’t mention it. The man replied, “maybe you should pay attention because all our service providers offer the deal.” I am 110% confident mine did not.I later decided I wanted to walk around the plaza instead of waiting there, so I gave my service provider my cell phone number, confirmed that he’d call me when my car was ready (he estimated around 5), and left. Around 4:30, I came back. My car was in the same spot. It’s fine, I heard many employees talk about how busy they were that day.Around 5, they finally took my car to get serviced. I decided to just stick around since I assumed it wouldn’t take too long. Right before 6, a man came up to me and asked if I was picking up my car. I responded saying I was waiting to be called that it was ready for pickup. He said I should ask my service provider about it since they closed at 6.I went inside to check on it. My car had been ready for a while. Well, I never received a call, and I was standing around the service area since 4:30, so I’m not sure why I wasn’t notified.To top it off, when I presented the worker with my paperwork to pick up my car, nobody could find it. My keys weren’t there, and the sign(?) assigned to my car had been returned. A man (not a worker) standing by asked if I was a regular. I said it was my first time, and he laughed and said “yeah, this place is horrible.”Several phone calls and another period of waiting later, my car was finally pulled up. The person driving my car said, “sorry for the wait, have a good weekend.”I would’ve really just appreciated a more sincere apology for the extra long wait because nobody contacted me that my car was ready AND because my car was “missing” for a bit, but that was it.Overall, a really terrible experience. To the man who said this place was horrible – you were right!
Erick Gonzalez
Great customer service! From the moment I called to set my same-day appointment over the phone. Until I dropped off my truck. They were upfront how long the service would be also informed me about other services I might be interested in also about the recall on my truck. Maybe they can teach the employees over at Downtown La Toyota how to treat customers.
Jelena Rumora
My car has a noise that comes up once in a while and they could not fix it nor hear it. I guess I will have to find another Toyota dealership to figure it out. They were mostly really nice over the phone and provided a good service but left my car in a mess . Could’ve at least washed it. Tiffany was sweet but not able to fully help me.