4.0 – 119 reviews • Auto body shop
While we may not be superheroes, Crash Champions’ Certified network of repair centers strive to be your collision repair hero by treating you as a person, not as a situation! Our team’s main mission is to get you back on the road, as quickly as possible, in your pre-crash state! Along the way, our team of customer service representatives and technicians work with you to make sure you understand the entire process, and… Assist with rental car arrangements (on site) towing, and help with insurance adjusters and paperwork. Restore your car to it’s pre-crash state! Find a location Near You Call: 877-846-9500 We’ll Do The Rest!
Hours
| Thursday | 8AM–5PM |
| Friday | 8AM–5PM |
| Saturday | 9AM–12PM |
| Sunday | Closed |
| Monday | 8AM–5PM |
| Tuesday | 8AM–5PM |
| Wednesday | 8AM–5PM |
Address and Contact Information
Address:
7900 Firestone Blvd, Downey, CA 90241
Phone: (562) 923-2000
Website: https://crashchampions.com/locations/downey-west-ca?y_source=1_ODk2OTEyOC03MTUtbG9jYXRpb24ud2Vic2l0ZQ%3D%3D
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Review Summary
Eduardo Andrade
Great experience nice staff good work on my vehicle
Julio Zamora
There manager carlos is a piece of trash just like this whole place is.
Phyllis Johnson
Customer service is excellent and the quality of work is great.
svtadrian
Everything was amazing! Customer service, constant updates as to where the car is on repairs, the repairs themselves were great! The crash champion team handled everything with the insurance which saved me some headaches throughout the week! But.. when I went to go pick up the car it was not 100% repaired. The front right apparently had damage as well that was not visible and I was not informed about it. There was a loud squeak when driving, the car would lean to the right very bad and I was told the alignment passed inspection? Also when I would softly press the break there was a very loud thud and the car would take a little longer to break than usual. Who ever test drives the vehicles should really pay more attention … I’m very glad I noticed these issues before I hopped on the highway for I had my little nephew with me and who knows what could have happened, could’ve been very bad… everything was awesome except for that issue which is why I’m giving it 4 stars. Not sure how the person who test drove the car did not notice these issues? I noticed them as soon as I made the first turn…
LaMonte Johnson
This is a class A shop! I have never been disappointed with the workmanship or the staff. 3 different cars over about 20 years and they still look like they are freshly painted.
Dora Castro
I wish I could give this place a 10 star rating.My car was hit and I thought it was going be a headache getting my car fixed.My insurance provided me with a variety of places and I chose this place. I am glad I did.Everyone was very helpful and walked me through the process which was easy and quick.I spoke to Fabian in the call center who was empathetic and explained the process and helped me set up an appointment to get a quote. No pressure at all.I then spoke to Elmer who was also very helpful. I dropped off my car and he provided me with updates via text on a regular basis.Christine was also very helpful and I was in and out of there in no time.My car was ready prior to the initial date they provided and they also went above and beyond by coordinating with enterprise to pick up my rental from their location.They also guarantee their work as long as you own your vehicle.Don’t go anywhere else. You’re in good hands with them.
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