Cold Stone Creamery

  4.2 – 78 reviews  $$ • Ice cream shop

For more than 30 years Cold Stone Creamery Elizabeth, NJ has been serving up the finest, freshest ice cream, cakes, smoothies, frappes and shakes using only the highest quality ingredients, and of course, our signature process of preparing your custom ice cream creation on a frozen granite stone

Ice cream chain offering design-your-own creations hand-mixed on a granite slab, plus shakes & more.

Located In: The Mills at Jersey Gardens

Service Options:  Takeout · No-contact delivery · No dine-in

Health and Safety:  Mask required · Staff wear masks · 

Hours

Tuesday11AM–7PM
Wednesday11AM–7PM
Thursday11AM–7PM
Friday10AM–8PM
Saturday10AM–8PM
Sunday12–6PM
Monday11AM–7PM

Address and Contact Information

Address: 651 Kapkowski Rd Ste 102, Elizabeth, NJ 07201
Phone: (908) 558-7335
Website: https://www.coldstonecreamery.com/stores/22425

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Review Summary

Chrissy Renee
My group had children adamant about ice cream so we stayed.
The Critical J
PROS: Nice people at this location.
Nicole S
Great ice cream nice frienly customer service..reasonable priced
The Critical J
PROS: Nice people at this location. They got my order right and timely. They made it to perfection as well. The line moved quickly which shows consistency on their part and everything was clean.CONS: The place is tiny and makes you squeeze in between the counter and glass wall. There’s also no room to sit inside and they don’t have tables outside like Starbucks does in the mallOVERALL: I’ll come back to this place but don’t expect to sit somewhere when you get your snack
Raj S
Love coldstone ice creams .. it’s so fresh and tasty .. especially love the strawberry ice cream with fresh berries . Service can be faster .. when it is crowded it takes a decent amount of time ..We also love the cake batter and coffeee ice creams .. my kids love the cheesecake and chocolate flavors . A little more expensive than regular ice creams but it’s worth it 🙂
Chrissy Renee
I love Coldstones and apparently their reputation precedes them. Great customer service and pays attention to detail. This particular store has some good staff that enhance the experience and others seem overwhelmed. The weather changed, it’s spring break at the mall and the lines are incredibly long. I understand that with a small staff it challenging to get customers in and out within a decent time frame. This store definitely isn’t horrible but they need help. They need staff at the register handling funds so we don’t have to watch the same pair of gloves handle money and creation of our sweet treats. That was a turn off. The counters were also in disarray due to high volume of clients. Seeing messy environment makes the public uncomfortable. My group had children adamant about ice cream so we stayed. Staff were struggling to fulfill orders but did an okay job. One of my girls found a fly in her ice cream and it wasn’t on top. Made us wonder was this from outside or from within the store. If the store was maintained, people would not have to wonder. Please clean up this location. Please change your gloves and divide roles between staff. Thanks
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