Cold Stone Creamery

  4.1 – 378 reviews  $$ • Ice cream shop

Ice cream chain offering design-your-own creations hand-mixed on a granite slab, plus shakes & more.

Located In: Midway Shopping Center

Service Options:  In-store shopping · In-store pickup · Delivery

Health and Safety:  Mask required · Safety dividers at checkout · 

Hours

Tuesday11AM–10:30PM
Wednesday11AM–10:30PM
Thursday11AM–10:30PM
Friday11AM–11PM
Saturday11AM–11PM
Sunday12–10PM
Monday11AM–10:30PM

Address and Contact Information

Address: 993 Central Park Ave, Scarsdale, NY 10583
Phone: (914) 472-0825
Website: https://www.coldstonecreamery.com/stores/20650

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Review Summary

anthony minaya
The staff work hard and are focused on delivering perfect service.
Jasmine Reynolds
Great flavors, creamy iced cream….great customer service!!!expensive too
Miriam Espinal
And this place has a lot of variety to chose from or make your own combo.
nathaly ray
I had a much better experience today at cold stone compared to last time. I came to cold stone today despite the bad experience I had last visit, however, I am glad that I was served by a new staff that I never saw before. Not only he was super polite and nice but he was also a very experienced worker who did some cool tricks with the ice cream. He was throwing up the ice cream and catching it and that made my kids’ day!!
Cesar Perdomo
Since the pandemic hit, most places have had to adjust. This one is no exception. They have a sign outside stating “No more than 4 Clients/Customers inside at the same time”. You see, that is subjective. Because if lets say a Family of 4 comes in, it can be counted as 1 client/customer.This happened Oct 18, 2020. As i parked, I saw 6 people inside. A family of 4, and 2 other customers. A 7th person goes in, and i decide to wait outside. One comes out. Then another. When i see that the family of 4 is already paying, i decide to go in. Here is my issue: “I might be wrong, but i was singled out to please wait outside. I Reply that the other customers are paying and that is chilly outside. She yells back, in front of all the other customers, after having 7 people in, that i need to step outside until they come out”When i came in, she went to the back and did not come out until i was done. An apology would hace sufficed. I used to come here once every week. No more.Regarding the Ice Cream… Delicious. If you get service from the right employee, of course.Edit 12/13/2020 – After leaving my phone number two times, and receiving no reply, i am convinced i should not come back. Today i had the Apple pie A La ColdStone, small, and to be honest could not finish it. No Graham Crackers(was offered to replace it with other option) and the French Vanilla ice cream was already melting. Threw half of it away. Whats happening guys???
Luiza Oliveira
I’m giving 2 starts because I felt really disappointed that on a Saturday night, such a beautiful day, you don’t have chocolate chips. I had to order your special “mint mint chocolate chip” without chocolate chip. How odd is that. I hope the manager of the place think better about the logistics but idk if I’m coming back to this shop.
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