4.4 – 131 reviews • Computer repair service
We are open during COVID-19. Computer Repair, Laptop Repair, Apple Repair, IT managed services and network installation and cabling. Trusted by 750,000 customers in Santa Cruz, Scotts Valley, Aptos and Capitola since 2002. We beat or match lowest prices in computer sales, repair, Apple repair, home and business networking, virus removal, data recovery and smart home services. Free in-store diagnostics. Our goal is to maximize the level of satisfaction our customers derive from their home and business devices. Because we are a value-added reseller for Apple, Samsung, Dell, HP, Lenovo and others, we can offer great pricing and unparalleled customer service. Our services include iPhone repair, screen repair, data transfer and more.
Located In: Old Sash Mill
Service Options: Online appointments · Onsite services
Health and Safety: Mask required · Staff wear masks · Staff get temperature checks · Staff required to disinfect surfaces between visits ·
Hours
Friday | 8AM–7PM |
Saturday | 9AM–5PM |
Sunday | Closed |
Monday | 8AM–7PM |
Tuesday | 8AM–7PM |
Wednesday | 8AM–7PM |
Thursday | 8AM–7PM |
Address and Contact Information
Address:
303 Potrero St UNIT 105, Santa Cruz, CA 95060
Phone: (831) 420-1200
Website: https://clickaway.com/locations/santa-cruz-computer-repair/
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150 reviews of ClickAway Computer + Phone + Network Repair “Fabulous. They could have … in less than 24 hours. Thanks so much Click Away for saving me from buying a new laptop!” … Santa Cruz, CA 95060. Directions.
Review Summary
kay Clark
… trick). Have used Clickaway for many years, this is the first review I’ve written. Great business, I don’t like it when I have to use other stores. (Clickaway doesn’t …
Nancy P
… , local business to support. And, they have another store in the Freedom shopping center, which is great for those of us in the south county. And great to be able …
Beatriz Smith
I am eternally grateful to this store! They Repair my MAC for less money than ComputerZone! ComputerZone rate me this ridiculous amount of $$$ and I decided to visit …
Justin Burnett
I went in several months ago because my computer was having issues due to the motherboard failing. I initially brought it in for the $49/hr price , just to be able to determine the source of the issue and hopefully know what part to replace. They called me after the hour had passed and told me they literally had made no progress on even diagnosing the problem, and requested I pay an additional fee (roughly 100) so that they can find the source of the issue. I figure, might as well, maybe theyll fix it and i wont have to spend anything. Wrong. When I came back to pick up my PC, literally nothing was fixed. I asked if they determined the source of the problem. Nope. They proceeded to tell me that the only solution to my problem of only one usb port working would be to purchase a usb hub from them. FOR 70$. I needed my computer that day so i cut my losses, bought the hub, and cried myself to sleep. Now my computer is nothing but a Frankenstein that i wasted over 200 dollars on to be told its unfixable. Oh and when I asked if the Hub was returnable if it didn’t work, the employee was super disrespectful and said Well if youre planning to return it in a few months, no. And the cable for the hub broke a week later anyways. I’m not trying to gain anything from this review just please, dont waste your money on this service. Despite the comment from the owner that they have reached out to me, I have received no word from anyone at clickaway.
Tom Milman
Positive: Professionalism, Quality, Responsiveness, Value Click Away was the best tech experience I have ever had. After spending hours on the phone with Apple tech support and not return phone calls to resolve my issues I contacted Lawrence at Click away for help. He cam to my home the same day in an hour resolves all my issues. Simply the best tech experience ever. Thanks Lawrence.
Warmth Company
Positive: Professionalism, Quality, Responsiveness, Value Always amazing! ClickAway Santa Cruz provided the service and knowledge I needed to help me with some upgrade items to a stock iMac desktop so create a super fast incredible machine that runs a virtual machine constantly. Work flow speed progress achieved! Thanks a ton!
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