Service Options: In-store shopping · Curbside pickup
Hours
| Thursday | 8AM–7PM |
| Friday | 8AM–7PM |
| Saturday | 9AM–7PM |
| Sunday | 10AM–5PM |
| Monday | 8AM–7PM |
| Tuesday | 8AM–7PM |
| Wednesday | 8AM–7PM |
Address and Contact Information
Address: 257 East Ave, Chico, CA 95926 Phone: (530) 895-1771 Website: http://www.chuckpattersondodge.net/
Photo Gallery
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Review Summary
David Sirianni
Service people and drivers to home and back very helpful
Margaret Midge
Not the same at the main service counter.
Katie Welsh
Easy place to shop without being pressured.
Margaret Midge
My Jeep had a couple of recalls that I had been postponing because of COVID. Once vaccinated, I took my car in to correct the recalls and to have some deferred maintenance performed. I arrived a few minutes early for my appointment. Several people were ahead of me, maybe because there was only one service writer on duty for Jeeps. I only had to wait a few minutes when I returned at the time they told me my car would be ready. While correcting the recalls was free, the other services were expensive.$20 each for two windshield wipers.$70 for an air filter. I declined to pay another $70 for the cabin filter.$99 for changing the oil and oil filter.There were a few problems with the services. For one thing, one windshield wiper was loose; it had not been properly installed. I was lucky we’re out of the rainy season. Had I used the wipers I believe the loose wiper would have fallen off the car, probably leaving a semi-circuital scratch on the windshield from the metal arm.Another thing, after about 2000 miles the ‘Change Oil’ warning came on. For oil changes in the past I had always used the Express Lane. That service writer always explained the options for service … did I want synthetic oil? Did I want the tires rotated? Not the same at the main service counter. To be honest, I think they gave me the gold-plated upgrade without explaining what I was getting for my money.Another thing I very much like about the express service is they give me a report on the tread depth on the tires, the air pressure, the thickness remaining on the brake pads, and a few other things. That information helps me keep my car safe and reliable. No such report this time, which was a big disappointment.When I paid, they gave me a coupon for a free car wash at Scrubs but not when I bought my car back in to have the windshield wiper properly installed and to have the Change Oil warning reset, which wasn’t done the first time.
Beverli Strong
Very informative, good overall all visit. Didn’t feel pressured…I would give the visit 9/10.
Zel Fayt
They gave me a great deal on my new car along with an excellent trade in value for my old car