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Service Options: In-store shopping · Curbside pickup · Delivery
Health and Safety: Mask required · Staff wear masks · Staff get temperature checks · Staff required to disinfect surfaces between visits ·
Hours
| Sunday | Closed |
| Monday | 9AM–4PM |
| Tuesday | 9AM–4PM |
| Wednesday | 9AM–4PM |
| Thursday | 9AM–4PM |
| Friday | 9AM–4PM |
| Saturday | Closed |
Address and Contact Information
Address: 1297 Co Rd 835, Fort Payne, AL 35968 Phone: (256) 845-9814 Website: http://www.chimneypro.net/
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Review Summary
DiCarlo Edward
Great group of people, the staff in the office are very nice and understanding.
Vikki Abercrombie
The nicest, most helpful professional staff ever!
Sandra Jimerson
We purchased on the spot and a delivery and installation date was set.
Meg Richardson
We were seriously blown away by the level of kindness and customer service we experienced today at Chimney Pro! Our vent free insert was not functioning properly so we went in to see what our options were. They did not try to up sell us or sell us something we do not need. The team joined in to try and solve our problem and to enthusiastically show us what options we could consider. In the description on the company’s website we read, Chimney Pro is based on principles of honesty, integrity, and dependability. I will attest to the truthfulness of this statement; we are happy to have found chimney professionals we can trust for all of our chimney and wood burning stove needs both now and in the future! We have fire again!
Roger C
Amber and the team at Chimney Pro did a great job for us. For several years we had wanted to install a gas fireplace insert in our home. They visited our home and provided us several options to consider. The team worked with us before, during and after the sale to provide the perfect system for our home. We are very pleased with the way it looks and feel confident it will meet our expectations going forward. However, we were most impressed with the Chimney Pro team and how they are focused on customer service! My wife and I would highly recommend Chimney Pro!
Beth Lewis
I hired Chimney Pro to inspect/clean 4 of my fireplaces. Dustin was very professional and explained my options after inspecting each one and told me honestly if it needed cleaning or not. He went above and beyond to make sure my new gas logs were set correctly. The cleaning process was very easy and did not make a mess in my white living room, thankfully!