Carvana Birmingham

  4.3 – 127 reviews   • Used car dealer

Service Options:  In-store shopping · In-store pickup

Hours

Sunday9AM–7PM
Monday9AM–7PM
Tuesday9AM–7PM
Wednesday9AM–7PM
Thursday9AM–7PM
Friday9AM–7PM
Saturday9AM–7PM

Address and Contact Information

Address: 115 Richard Arrington Jr Blvd S, Birmingham, AL 35233
Phone: (800) 333-4554
Website: http://www.carvana.com/?utm_source=googleplus&utm_medium=social&utm_campaign=googleplus-bhm

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Review Summary

mark davila
Really nice place and service was fast.
Lee Nocella
They even had a gift basket for my dog Hootie with treats and a frisbee!
Eris Steverson
Staff was very nice and answered all of our questions.
Kimberly Kelly
Worst car buying experience of my life. Unbelievably unprofessional and disorganized. I purchased a car on March 6 2021, just over seven weeks ago. Carvana accidentally sent a blank check for the taxes and registration, and from there it’s been a complete nightmare. The check was returned to them, but now they can’t find it and will not cut a new check (for $850+ – money I already paid them in the purchase price) so I can get the taxes paid and the car registered. I have called them at least 15 (LITERALLY) times, only to hear lengthy explanations of who has to talk to who before they can ‘look into it’ some more. I don’t care what your convoluted process is, FIX THIS. Several weeks ago, they promised to overnight the check, and when it didn’t show, I called and they’ve started the same BS process all over again. A supervisor (named LT) and regular employees promise to return calls, and fail to do so. And every time I call them, I have start all over again with a new customer service rep. This has been going on for weeks, and I am so angry I’m about to drive 2.5 hours back to Birmingham and sit in the damn waiting room until someone hands me a check. Also, their hold music – which I am VERY familiar with now – plays the same 5 songs over and over and will drive you up a wall. I am now on hold AGAIN for long enough to write this. Thanks for absolutely nothing.
Mark Green
Great service in this new buying venue, we drove from Louisiana to pick up a new car and was in and out in literally 30 min tops .. highly recommend
MatthewVSGaming (Matthew)
Great experience. I had my car in less than a week. Great vehicle.
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