Service Options: In-store shopping
Health and Safety: Mask required ·
Hours
| Monday | 9AM–8PM |
| Tuesday | 9AM–8PM |
| Wednesday | 9AM–8PM |
| Thursday | 9AM–8PM |
| Friday | 9AM–8PM |
| Saturday | 10AM–5PM |
| Sunday | 12–5PM |
Address and Contact Information
Address: 2262 Union Rd, Cheektowaga, NY 14227 Phone: (716) 668-5507 Website: http://www.carpetfactoryoutlet.net/
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Review Summary
Gary Edie
Love this place Ike had a car on both sides.Great prices ,Great service
Danielle T
Wide selection, educated staff
Luke Kantor
Helpful Staff, Great Price during One Day sale!
Alexander Maza
Absolutely the most horrible company I have ever dealt with. The salesman and manager both literally yelled at my wife when discussing the status of our carpet warranty claim. When I called them myself to say how completely unacceptable this was, the manager hung up the phone on me and when I called back they simply told me he left. Words cannot describe the experience, especially when the claim is through the carpet company not them. I hope no customer ever has to deal with what we did. Beware of them.
Colleen Czechowski
Within a year my lifetime guaranteed kitchen flooring has dents from the chairs and from dropping something. The floor before was 17 yrs old without dents and holes. I’ve called several times and they say they let “the office” kno but I’ve yet to hear anything in months!!!
D R
Well, I had been shopping for 6×9 remnant, so I can’t speak to the prices or quality of their full room carpeting. As far as the salesman is concerned, he was sociable and helpful, so was a good experience. Check them out first.