4.3 – 1,276 reviews $$ • Used car dealer
We carry a large selection of used cars, trucks, and SUVs. So it’s easy to find exactly what you want, all in one place. Come to CarMax in Garland, TX and enjoy car shopping with no haggling or pressure. Every car we sell is CarMax Certified and comes with a 30-Day Money-Back Guarantee, so you can buy with confidence. Want to sell your car? We make that easy, too. And we’ll buy your car even if you don’t buy ours.® Easy car buying and selling. The way it should be.
Service Options: In-store shopping · Curbside pickup · Delivery
Hours
Saturday | 9AM–9PM |
Sunday | Closed |
Monday | 10AM–9PM |
Tuesday | 10AM–9PM |
Wednesday | 10AM–9PM |
Thursday | 10AM–9PM |
Friday | 10AM–9PM |
Address and Contact Information
Address:
12715 Lyndon B Johnson Fwy, Garland, TX 75041
Phone: (972) 864-8845
Website: https://www.carmax.com/stores/7109?utm_source=SEO_Local&utm_medium=SEO_Local_Snack_Pack&utm_campaign=SEO_TX&utm_content=SEO_Garland&utm_term=SEO_7109
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Review Summary
Jason Prodoehl
… ..Houston, Cypress, OKC, Albuquerque, FT. Worth and all have been great. Roger made this store and this purchase the best of all. Ask for him when you go very patient and …
Nikki
Received great service from Benson at the location in Garland.
The Vs
We spent about an hour in the sun, all the cars locked with no help.
Pamela Suero
After trying to go a Toyota dealership I decided to come to this CarMax and I left with a car. The process was easy. Recommend this to everyone. I left super happy! Thank you Abdul! You are the best!
Erin O’Roark
We decided to be insane and go try to purchase a new car only a few hours before my bridal shower. We had the pleasure of working with Lisa and she was AMAZING!! She made sure we were well taken care of, got our trade in all set AND all of our finances squared away in like two hours. Unheard of. I have NEVER had such a headache free experience of buying a car. Amazing! I love my new Explorer!!
Patricia Parson
We like Car Max and have purchased multiple cars from Car Max. We have had good customer service reps and sometimes not so good reps. This time the reps decided she could handle two customers at the same time and the car buying process took way longer than it needed to be. The rep would enter data in the computer in front of us and it was apparent that the info was for the buyer at another area nearby. If the rep did not care to give us our full attention, she should have turned us over to another rep. What was really disappointing was that instead of being transparent about the situation, she tried to act like she was only helping us and not two customers simultaneously. Transparency is only what should be done as a courtesy. Do NOT walk away and say you will be back and then take forever to come back when you are actually handling a sales for another customer! Only than taking an entire day when the process should have taken only half a day at most, the experience was all right. We liked that the car was placed on hold so we could see it immediately. The process of getting the trade-in offer for the car we traded in could have been initiated soon so that we did not have to wait so long—again it was more that the sales rep was handling two customers at the same time. We also had to wait an unreasonable amount of time for the admin to come out so we could sign all the paperwork. Once she did come out, the process went quickly and smoothly. It would also be helpful, when cars do not have the manual, if the manual could be ordered by Car Max or the process could be speeded up. We had to go to a dealership to order the manual and it will not come in for several weeks. We really need the manual sooner than that.
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