We carry a large selection of used cars, trucks, and SUVs. So it’s easy to find exactly what you want, all in one place. Come to CarMax in Rochester, NY and enjoy car shopping with no haggling or pressure. Every car we sell is CarMax Certified and comes with a 30-Day Money-Back Guarantee, so you can buy with confidence. Want to sell your car? We make that easy, too. And we’ll buy your car even if you don’t buy ours.® Easy car buying and selling. The way it should be.
Service Options: In-store shopping · Curbside pickup
Hours
| Tuesday | 11AM–8PM |
| Wednesday | 11AM–8PM |
| Thursday | 11AM–8PM |
| Friday | 11AM–8PM |
| Saturday | 9AM–7PM |
| Sunday | 12–7PM |
| Monday | 11AM–8PM |
Address and Contact Information
Address: 3600 W Henrietta Rd, Rochester, NY 14623 Phone: (585) 334-3402 Website: https://www.carmax.com/stores/6043?utm_source=SEO_Local&utm_medium=SEO_Local_Snack_Pack&utm_campaign=SEO_NY&utm_content=SEO_Rochester&utm_term=SEO_6043
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CarMax Rochester – Used Cars in Rochester, New York 14623
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Review Summary
Scott Zuris
… -in and applying for financing was quick and easy. I located a vehicle and had it transferred to the Rochester store. The car was picked up the day after I requested …
Matt McCarthy
Great service, great cars, great prices great sales people
Chansen Diaz
Great customer service, nice vehicle selection and the staff was very helpful.
tom listrani
CarMax overall was a wonderful experience. At first I was reluctant, buying a car from another state, having to invest in a delivery fee, without seeing it. I could not find the car I wanted locally, it seemed CarMax was the best solution. After studying reviews of other on-line car dealers, I decided I would go with CarMax, they had the best references, sold the most cars in a year by far.CarMax’s process was flawless, see my experience below:Find the car you want at CarMax.com then;1). Press the field that reserves the car to you, enter your name, phone # and email address, then submit. Now no one can purchase the car its N/A (not available) on line to all others seeing it for 7 days.2). They call you right away from GA.3). Takes about 30 minutes to qualify over the phone for financing and/or you can use your bank. They asks questions on whether you want new plates or plate transfers, a car trade in you may want to do, etc. They will email your questions about the new used car to the CarMax store its located at like, does it smell? how is the tire rubber? Any dents/scratches I can’t see in the on-line pictures? Does it run smooth? Shimmy? etc. and they get back to you. Then you pay the delivery fee on a credit card.3). Wait for your car to arrive at the CarMax store near you. CarMax will notify you when it arrives.4). Walk in their store, pay for the car and drive away.The positives: they fill the gas tank and change the oil. I would shop at their store any time. They have all kinds of cars imaginable and they are coming and going out of the store all the time from people around the country doing what I did.The negative: they do not detail the car they just wash and vacuum, no wax.
Lynda Dobberstein
We had decided that we did not need 3 cars and wanted to sell our Toyota Corolla. I did not know where to start to do this. I found Car Max, input all the information about my car, and received a quote immediately that was valid for 7 days. I was happy with the quote and made an appointment to take the car out. I have to say that I was expecting them to change the offer once I got there. But it was seamless. I presented my offer, they checked my car over and handed me a check for the exact price they quoted me. I was extremely happy with the experience and would highly recommend them.
Adrianne Doucette
Process was easy from start to finish. Matt was an awesome help too, not pushy but did exactly what he told me he would. I found my car online, had it transferred in from NH and there wasn’t a single hiccup. Good communication, great follow up and the car got here within days in perfect condition. Longest part was the paperwork and I still drove out of there within a couple hours.