Car Pros Kia Glendale

  3.9 – 1,028 reviews   • Kia dealer

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Service Options:  In-store shopping · Delivery

Hours

Thursday8:30AM–9PM
Friday8:30AM–9PM
Saturday8:30AM–9PM
Sunday8:30AM–9PM
Monday8:30AM–9PM
Tuesday8:30AM–9PM
Wednesday8:30AM–9PM

Address and Contact Information

Address: 400 S Brand Blvd, Glendale, CA 91204
Phone: (818) 745-1400
Website: https://www.glendalekia.com/?utm_source=google&utm_medium=organic&utm_campaign=GMB

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Review Summary

Mario Laflora
Excellent service and very clean environment, the salesman really work with you
priscilla rodriguez
Waited half an hour before a sales man stepped in and assisted.
Loucretia Velasco
The only confusing thing is the layout of the service desks.
L Ang
I didn’t buy my Kia here, I bought my Rio At the Carson dealership, but the Glendale service center is closer to my home so I decided to come here for my oil change. I had also bought (elsewhere) a sports visor for my Rio, I bought it thinking that I could install it myself but when I received Iran’s read the Instructions, realized that I can’t risk damaging my new car so I had this dealership install it for meThe Service Manager (Raymond Menasaka) was very professional and nice. I bought my car in at 12:30pm (my appointment was at 1pm) He told me that my car would be ready by 4-5pm, he called me at 3pm and told me my car is ready to be picked up.Unfortunately, I found out that they don’t wash your car after they finished servicing your car (Like Galpin Ford does) kinda disappointing so I figured I’d mention it here for other users.I decided to wait at the dealership while they work on my car, they have a couple of waiting area set up for waiting customers:They set up a couple of open air tents outside with chairs and they have a roomy indoor air conditioned room where they taped off a couple of chairs in between chairs for social distancing, with vending machines for snacks and drinks (reasonably priced) and free water machine. They also have a bottle of sand sanitizer in the roomThe waiting area is connected to the sales room where tables with plastic divider separates the sales person from the customers. In between the waiting room and sales room is the parts counter, manned by a nice and professional guy.All dealership personnel I saw wore masks and practiced social distancing.Would I recommend this dealership for servicing my Kia?Yes I would.
Kristyn B. Carolino
Had an awesome first-time experience purchasing a new vehicle at Car Pros Kia Glendale. HUGE thanks to Jack M. for helping us choose the perfect car for our growing family! Todd, one of the managers, helped us with a great deal that the other dealerships wouldn’t match. Thanks, Todd! After we purchased the car, Jack took the time to show us every single feature on the car and let us ask every question until we felt comfortable with driving it away. Can’t thank him enough for making the process enjoyable. We love our new car!
Ben
This dealership is totally unprofessional and they do not care about customers at all. I have visited LA areas for a week, found interesting deal on their website and called them first time 5 days ago. Salesman took all my information and stock number of specific K5 I wanted. He told me, he will call me back in an hour with total out the door price that I have asked. Three days later, I called again with same kind of answer and response. Today I was closed to dealership and asked sales associate to speak to sales manager, instead of being given time frame when I will receive call back about deal, I have been told, the manager is busy and he can not answer the phone call or call you back. Even after several conversations with Salesman, I have been told, he call me back but never received call back. I checked google review and found out many other customers complained and no wonder why u had such an unprofessional experience with them. I don’t write reviews very often but I felt I needed it to share my experience with them so other car buyer don’t have same kind of experience. For me it felt like these guys were not willing to do business at all. My star rating would be negative instead one star that you have to select.
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