4.0 – 55 reviews • Clothing store
As a leading off-price retailer, Burlington specializes in finding the very best deals for you, your family and your home. The season’s most-wanted dresses. Jeans. Baby gear. Handbags. Cookware. Home décor. And so much more. We’re your all-in-one stop for top brands, great quality and sensational styles for every room…and everyone! Each trip is a treasure hunt filled with the most amazing finds at a fraction of the price. Here, it’s easy to make your dollar go further, especially when you’re saving up to 60% off other retailers’ prices every day. Burlington has more than 700 stores nationwide. Stop on in and start saving big today!
Located In: Killeen Mall
Service Options: In-store shopping · In-store pickup
Health and Safety: Mask required · Staff required to disinfect surfaces between visits · Safety dividers at checkout ·
Hours
| Saturday | 7AM–12AM |
| Sunday | 8AM–11PM |
| Monday | 7AM–11PM |
| Tuesday | 7AM–11PM |
| Wednesday | 7AM–11PM |
| Thursday | 7AM–11PM |
| Friday | 7AM–12AM |
Address and Contact Information
Address:
2100 S West South Young Dr, Killeen, TX 76543
Phone: (254) 953-0064
Website: https://www.burlington.com/
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Review Summary
Smiley Smith
Prices are great on clothing and shoes.
Mellissa Dixon
I went to the location on Friday, April 2, 2021 did a return.
Dan Hancock
Plenty of selection and a good space.
Mellissa Dixon
I will never return to this location. Management lack customer service I was basically penalized for an error on their part. I went to the location on Friday, April 2, 2021 did a return. The representative gave me a gift card for the amount of the return. I was also making a purchase I gave him back the gift card to apply the amount to my purchase. He took the gift card to apply it to my purchase however upon reaching home I realized that the amount was not applied. Which was clearly an error because I watched that young man with his exceptional customer service scanned the card however something went wrong which was clearly no fault of his nor mine. The gift card was never returned to me. I called the store on Saturday, April 3, 2021 at 11:02 am, a representative who was introduced as the manager told me to take my receipts along with the items back to the store. Upon returning to the store a representative came to assist me. I explained the situation to her she then called the assistant manger after attempting to process another gift card I was asked to come back or called on Monday for a resolution. They stated that they would have to watch the camera to see where my gift card went. I explained to them that their request was an inconvenience to me. The representative got annoyed at me, her voice and tone quickly changed. Neither the assistant manager nor the representative did anything to resolve the matter. The assistant manager said he was not in Killeen and and such could not help me until Monday since the store was closed on Sunday. I felt as if I did something wrong or stole something from their establishment. I am still without my money after being treated less than.
Adele O
Check out process is a nightmare! One cashier for a long queue. She was doing returns , layaways and purchases! Managers should do something about that! Specially weekends and holidays.
Kat Huffmen
Nothing to buy. Either old lady clothes, or the same three shirts and pants. Looks like they won’t be around long.
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