BoxLunch

  4.5 – 71 reviews   • Gift shop

Social Profile :

Local chain specialty retailer selling apparel, accessories, home goods, gifts & novelties.

Located In: Sunvalley Shopping Center

Service Options:  In-store shopping · In-store pickup

Hours

Thursday11AM–7PM
Friday11AM–7PM
Saturday11AM–7PM
Sunday12–6PM
Monday11AM–7PM
Tuesday11AM–7PM
Wednesday11AM–7PM

Address and Contact Information

Address: 1 Sun Valley Mall RM E-116A, Concord, CA 94520
Phone: (925) 270-4297
Website: https://www.boxlunch.com/stores-details?StoreID=4547

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Review Summary

Amanda Bell
Great place, staff was excellent and super helpful.
Jojo de Guzman
This review is for the utter lack of customer support and communication.
Ana DeLacy
A big variety to choose from
BAMM BAMM
Staff was nice. My son found what he was looking for
Jojo de Guzman
This review is for the utter lack of customer support and communication. I ordered last week. The message said wait 5-8 business days for the store to receive the item and I will receive an email when it’s ready for pickup. I called the store on the ninth day to check the status. Voicemail. No reply. I called the customer service number that was provided on the reciept, again just to check on the status of the package. The line I kept getting was It will arrive between 5-8 business day. Tried to explain it was the ninth day. Got fed the same line.My takeaway: No wonder Amazon is making cash rain. Stores like BoxLunch don’t know how to provide good service.
Ed Olvera
Coolest store in the mall
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