3.7 – 40 reviews • Clothing store
HUGO BOSS is one of the market leaders in the upper premium segment of the global apparel market. It focuses on developing and marketing of premium fashion and accessories for men and women. The fascinating brand world of HUGO BOSS comprises the collections of BOSS and HUGO. The brands cover a comprehensive product range encompassing modern apparel, elegant eveningwear and sportswear as well as shoes and leather accessories. Licensed fragrances, eyewear, watches, children’s fashion, home textiles and writing instruments round out the ranges.
Retailer offering fashionable attire & fragrances for men & women from the designer brand.
Located In: NorthPark Center
Service Options: In-store shopping · Curbside pickup · Delivery
Health and Safety: Mask required · Staff wear masks · Staff required to disinfect surfaces between visits ·
Hours
Saturday | 10AM–9PM |
Sunday | 12–6PM |
Monday | 10AM–8PM |
Tuesday | 10AM–8PM |
Wednesday | 10AM–8PM |
Thursday | 10AM–8PM |
Friday | 10AM–9PM |
Address and Contact Information
Address:
8687 N Central Expy Ste #1436, Dallas, TX 75225
Phone: (214) 210-1100
Website: http://www.hugoboss.com/us/boss-store-8687-north-central-expressway-suite-1436-dallas-tx/?utm_source=YEXT&utm_medium=website_url
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Review Summary
Wayne Allison
The service was a little skechy but we eventually got what we needed
W. Yang
I called the customer service they are really unprofessional.
Pavel Darii
I am very disappointed. They’re just missed the good sale. Bed customers service.
Dan Goldstein
Unfortunately I had a very bad experience with this Boss store as almost 50 percent of the other customers.I purchased a suit two weeks before an interview and had it fitted in store. It was mailed overnight shipping, the day AFTER my interview that I needed the suit for, with the date it was needed mentioned multiple times.Oh, and the best part, I open the suit bag to this photo (no information – Tailor). I guess that would make sense as they sent me the wrong suit. I could fit into this suit if I was 50 lbs heavier.Will be debating charges with credit card company and never purchasing from boss again.
Brandon Micci
Horrible customer service!!! I spent over $6000 at the store right before COVID-19 and was offered complimentary sleeve alternations on the 10+ dress shirts that I bought, since their dress shirts only come in one sleeve length. The store manager told me to bring the shirts home and wash them first and bring them back anytime. I brought them back after COVID-19 lockdown and the store had a new manager who lied to me and said the policy had changed and they don’t honor free sleeve alterations anymore and tried to charge me $35 per sleeve. A service that is still listed on the Hugo Boss website as complimentary and is standard at most high-end shirt makers, such as Thomas Pink, etc.As a former employee, I am really embarrassed at how poorly the service has gone down hill at Hugo Boss. I worked at the King of Prussia store during high school and college and was top grossing sales associate nationally. We used to take pride in our work and we’re focused on customer experience. The store manager at this store didn’t try to help me at all, and as a result – I will never shop at this store again.
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