john gallacher
Great Service Great Price Great Salesman
Mark Holmes
Tried to sell me a used car with broken equipment on it them charge me for it.
Beverly Bass
Friendly & very pleasant people at service desk…
Brian
This was my second new vehicle from this location. Dane and the sales team took really good care of me, my trade in, and a new vehicle. The truck I bought was built in March at the Kansas plant and sold to me in May here in Troy, Alabama. They gave me top dollar for my trade with zero hassle, literally the first offer was to pay my existing loan off in full. I could not be any happier with my experience. Nothing will ever replace the in person car buying experience. This was a start to finish one visit trade and purchase that took less than three hours. That’s really good time if you consider they had no idea I was going to stop in.
Meg Stroh
I am very disappointed with the level of service we’ve received at Pike County Ford.We reluctantly gave Jermaine our information and specifically told him he was only allowed to run our credit ONE time. He proceed to run my boyfriend’s credit a total of 9 times over the course of the proceeding week.I gave him very specific instruction about what I wanted and was willing to wait, willing to travel, willing to be told it can’t be done. But rather than being honest, Jermaine continued to drag us around assuring me he could provide exactly what I wanted.I told him I wanted a hatchback vehicle, manual transmission. He proceeded to offer me car after car that did not meet this criteria and he tried to convince me that I was being unreasonable to not consider other options. I also told him I needed payments at a certain amount each month and he approved us for a brand new car at payments over twice as much as I could afford and then tried to convince us that we COULD afford that and therefore should take the deal… Because apparently Ford likes cars getting repossessed?? I think it is so wrong that any salesperson would suggest a family living on a budget take on more than TWICE AS MUCH in a payment… And live beyond their means. This is why people are in debt. He was very persuasive and had I not been down this road before, I quite potentially would have fallen for his manipulation.I sent him a text regarding how many times he hit my boyfriends credit and he has yet to address it at all.He then pawned me off to a dealership in GA and washed his hands of my challenging requests.I found a car that met my EXACT requirements at Car-Mart (no place else in Pike County had anything) and I have been treated with respect and not once have they tried to convince me to do something I didn’t want to do or told them I couldn’t do.I’m so dissapointed that Ford employs salespeople that will literally manipulate, deceive, twist, guilt trip and down right lie to make a sale.
Kim McLeod
Awesome service. Everyone was nice!