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We are a bike rental & electric-bike tour company located just off the Rec. Trail in Cannery Row, one block from the Monterey Bay Aquarium. Our powerful fat-tire eBikes carry the average rider easily through 17-Mile Dr. past the Lone Cypress. With over 100 eBikes, including eTandems and electric cargo bikes (for younger kids as passengers), plus various trailers for children and dogs, we are one of the most popular eBike locations on the central coast of California. Featured on Samantha Brown’s Places to Love, Monterey, our tours receive stellar reviews, often described as, The highlight of our trip to California, or The most fun I’ve had in California.
Located In: American Tin Cannery Outlets
Hours
| Friday | 9AM–6PM |
| Saturday | 9AM–7PM |
| Sunday | 9AM–7PM |
| Monday | 9AM–6PM |
| Tuesday | 9AM–6PM |
| Wednesday | 9AM–6PM |
| Thursday | 9AM–6PM |
Address and Contact Information
Address: 125 Ocean View Blvd #122, Pacific Grove, CA 93950 Phone: (831) 244-0169 Website: https://bikebigsur.com/
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Review Summary
Lana Alarcon
Process was quick, efficient. Entry into store in 1 door, our another. Equipment is sanitized when it arrives, prior to sending it back into circulation. They have maps …
Ahnaf Shwapneel
Amy, Rouge, Sally, Blaze, Marine and Tangle at the Marc Brown Store Amy, Rouge, Sally, Blaze, Marine and Tangle at the Airport Amy, Rouge, Sally, Blaze, Marine and Tangle …
Ramon Mendez
Super friendly service, all the way around, great bikes and experience!
NkaujHmoob Xyooj
I don’t typically write reviews unless a service/business super exceed their services or they messed up. In this case, we rented from this business two days straight in a row. On the first day, everything was fine. I was charged correctly and paid for that day. Excellent services first day! On the second day, when we returned our bikes back after our 2 hour ride, the lady who was helping us check back in couldn’t find me in the system. So, she decided to recreate a new transaction for me since she couldn’t figure out what happened. I was a little hesitate since when we first arrived my card was taken to registered our rental but she assured me that it shouldn’t be an issue since I wasn’t in the system. Well guess what?? The following day, I checked my account and found out that I got charged twice for that day. One amount for $70 and another for $85. I called that same day and spoke with the same lady that had help me checked back in yesterday and another gentleman. They were really nice and she explain to the gentleman that she remember working with me yesterday and I was correct and there shouldn’t have been two separate charges. They confirmed the correct charges with me, which was for the total amount of $85 and said they’ll refund the $70 that I did not authorize. Well.. 3 weeks has gone by and no refund so I decided to file a claim with my bank to dispute this transaction instead.
Grant Davis
We have done this twice now. Very fun and peaceful way to see 17 mile drive. Both times the bikes were excellent. Make a left on the trail.Bring a jacket as it can get cold on the way.Easily can take 17 mile drive right into Carmel and back. BIke’s go about 25 mph without peddling land battery lasts about 6-8 hours. We did 4 hours today and used have a battery on the far tire bikes. 🙂
Arleene Tong
Amazing experience and the kids had the best time. They didn’t want the tour to end and we will definitely rent from them again! Plus Big Sur Adventures was classy and professional from the get go. Very flexible and pleasant to work with. One member in our group could not join and they offered a refund immediately – no questions asked. These guys are in business to share wonderful outdoor experiences above all else. Thank you for a memorable Sunday!