Chain selling a range of products, such as housewares, grocery items & furniture.
Located In: Raymour & Flanigan Furniture and Mattress Store
Service Options: In-store shopping · Curbside pickup
Health and Safety: Mask required · Staff required to disinfect surfaces between visits · Safety dividers at checkout ·
Hours
| Tuesday | 9AM–9PM |
| Wednesday | 9AM–9PM |
| Thursday | 9AM–9PM |
| Friday | 9AM–9PM |
| Saturday | 9AM–9PM |
| Sunday | 9AM–9PM |
| Monday | 9AM–9PM |
Address and Contact Information
Address: 1125 Arsenal St, Watertown, NY 13601 Phone: (315) 779-8200 Website: https://local.biglots.com/ny/watertown/1022?utm_source=google&utm_medium=distrib&utm_campaign=google-distrib
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Review Summary
James Palmitese
Quality names, right prices and great service.
Stephanie Bazinet
Keep up the great work George and all the staff!
Patty M
Rude sales person, tried to raise price of different items than was marked.
K. M.
The Watertown store is the closest to me and so after ordering items online and realizing they have no way to send them back, I went there. I took my 30 in coupons with me but of course they would not work. Worst store to order online and not worth driving an hour for anything else.
Tammy Tanner
Went in to look at reclining loveseats and were asked by several employees if we needed anything. They were welcoming and when we did finally have questions, the person who helped us was very good! She had knowledge of the product and answered every question and even took us in the back to show us the size of the boxes. In the end we purchased both the matching recliner loveseat and recliner couch! Thank youThank
Jillienne Stevens
The store was nice, but furniture sales manager Kimberlee was extremely rude and mouthy towards my husband. Very unprofessional. They were sold out of all of the furniture we were interested in due to the pandemic (understandable). So we asked if we could purchase any of the floor models. She told us it depended on which one we were interested in. Every time we would ask about one she would say “no absolutely not”. Then we finally came to an agreement on one of the sectionals and she refused to give us the military discount. We received 10% off because it was a FLOOR MODEL. Not a new couch. She was very nasty when he asked for the military discount which is provided. Tried refusing to give it to us even though they can, tried to tell us “no it’s one or the other”. She then told us that we have to pick up the sectional before dark because they won’t bring it out after dark. The store doesn’t close until 9. So we were there to pick it up before dark yet we had to take the couch apart and carry it out OURSELVES. So what was the purpose of us needing to be there before dark? We get there before dark like she asked and as soon as we get there she pitches a fit and goes on “break” for about a half and hour. Any questions we’d ask, she would talk down to us like we’re idiots. Very snippy and disrespectful. We did in the end get the military discount so they could obviously do it, but before it was given to us my husband asked her why we couldn’t get the discount, and she said she doesn’t HAVE to give us one. Then proceeded to say that she could just make us wait and come back tomorrow to get the couch. There were multiple costumers in the store complaining about her attitude amongst each other.