Social Profile : 
Biener Ford is New York’s newest and most exciting Ford Dealer. Our brand new, state-of-the-art facility is now open, bringing the first modern Ford showroom to northern Nassau County in decades. We are located in Great Neck, NY, mere minutes from Queens, and serve all of Long Island and New York City with a world-class Ford Sales and Service experience. We also offer monthly lease deals, and a variety of used cars for sale. Biener Ford is the culmination of over 90 years of family owned retail automotive success, dating back to 1929 in the same town of Great Neck, NY.
Service Options: In-store shopping
Hours
| Tuesday | 9AM–7PM |
| Wednesday | 9AM–7PM |
| Thursday | 9AM–7PM |
| Friday | 9AM–6PM |
| Saturday | 9AM–6PM |
| Sunday | 12–5PM |
| Monday | 9AM–7PM |
Address and Contact Information
Address: 661 Northern Blvd, Great Neck, NY 11021 Phone: (516) 466-6400 Website: https://www.bienerford.com/
Photo Gallery
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Biener Ford: Long Island Ford Dealer Serving Queens, NY
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BIENER FORD – 661 Northern Blvd, Great Neck, NY
17 reviews of Biener Ford “I’m happy to be the first review! I was inquiring with dealerships near me to get my recall fixed and I had one dealership tell me that …
Biener Ford – Great Neck, NY | Cars.com
… get a map and directions, contact the dealer, view inventory, hours of operation , and dealership photos and video. Learn about Biener Ford in Great Neck, NY.
Review Summary
Eddie O
Great concierge style service in a brand new state of the art facility.
Vlasios Soldatos
Brought my car in for service and got treated like family!
Alex Danon
So now I wasted my entire day with a 4 hour round trip drive, because they lied.
Kate
Beware of this business! They have no clue how to give accurate or even close to accurate estimates! Don’t be surprised if you end up paying nearly $2,000 more than what the salesman says to make the check out for even if he makes it sound like his estimate is on the high side (he said he’ll refund the extra)!?! And by the way, all of that $2,000 plus some, were ridiculous ‘fees’ from the company that should have been included in the listed selling price! Will not be purchasing from this company again!
Jeff Friedman
Awesome service. Parts department is better then most other car dealerships.
Kayla Szczepanski
I NEVER write reviews, especially bad ones, but this was hands down one of the worst situations I’ve ever been in. I hope I can spare someone else the trouble I went through! I confirmed the price and availability of a minivan Wednesday 3/21. I had spoken to Michelle via email and then called her to let her know I was going to come in that same day even though it was very difficult, because I didn’t want to lose the car. I called to triple check the car was still there and that there was nothing wrong with it and said word for word that I was driving over 2 hours away and I wanted to make sure there would not be any issues and that we would be able to leave with the car because this was a long trip for me with two little kids, plus I took my grandfather with me to have someone to drive my other car home. I wasn’t going there to just look around. I made it clear I was traveling 2+ hours to purchase and leave with a specific car. It was by appointment only so I had an appointment. When I got there I was greeted with “do you have an appointment?” Not a hello, no one was friendly. Then after we said we had an appointment with David, they told us to go sit in a cold room and said they didn’t know when David would be available because he was with a customer. (I thought that’s why we made an appointment? Apparently appointments aren’t important to them they just take whoever they can fast so they can just make their money.) they don’t apologize for the wait or anything at all… Finally they have a guy named Kit show us the car and he just stands there and doesn’t say anything at all. Doesn’t open the doors, nothing. It seemed strange. We decide we want to test drive the car and he disappears for 10 minutes and then comes back with the plates and says “actually I don’t know if you can test drive it anymore because someone else just bought it”… what do you mean you don’t know? And when I asked Kit why he still showed us the car knowing someone else was purchasing it he informed me “the other guy was deciding” so clearly they used us as a sketchy sales tactic. They said Neil sold the car… They could have let me know that there was another customer with an appointment for the same exact car when I called to confirm and explained my situation that I was coming from over 2 hours away or if they didn’t know till after they could have scheduled the other customer for an appointment after us if we didn’t buy it for some reason. Or they could have just called me and let me know someone else was about to buy it before I got there with my infant and toddler after a 2.5 hour drive! Of course afterwards they inform me that I can look at their other inventory. I’m sure that was the plan all along and that’s why they didn’t tell me there was someone else interested in the car. I was so upset and cannot believe the morals of some people. I can’t believe money can really make people so mean and savage like just for a sale. It’s crazy how they just forget about a persons life and circumstances all to make a dime. Awful customer service. Really terrible and disappointing.