Chain retailer with a large array of brand-name electronics, computers, appliances & more.
Service Options: In-store shopping · Curbside pickup · Delivery
Health and Safety: Mask required · Staff wear masks · Staff get temperature checks · Staff required to disinfect surfaces between visits · Safety dividers at checkout ·
Hours
| Thursday | 10AM–8PM |
| Friday | 10AM–9PM |
| Saturday | 10AM–9PM |
| Sunday | 10AM–8PM |
| Monday | 10AM–8PM |
| Tuesday | 10AM–8PM |
| Wednesday | 10AM–8PM |
Address and Contact Information
Address: 120 E Imperial Hwy, Fullerton, CA 92835 Phone: (714) 871-3281 Website: https://stores.bestbuy.com/ca/fullerton/120-e-imperial-hwy-114.html/?ref=NS&loc=ns100
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Review Summary
Steve D
Had a bit of a long wait due to a customer ahead, but no fault of the staff.
Jeff Merino-Ott
Customer service is poor, prices are high, service is slow.
George Martinez
Very well organized and a great selection of a variety of products.
Bred Bandit (Imperialist Iced Tea)
Best Buy has really nice employees. Didn’t need any help really, so I didn’t interact with them much, but the greeter lady at the door was nice. Good selection of electronics as expected, and a surprisingly good lot of gaming laptops. Surprisingly, Best Buy is a haven for collectors. The collectible/toy section is one of the best stocked I’ve ever seen at a retail storefront, carrying a good variety of stuff that is often already sold out elsewhere.
Adriana IS Schisler
Very poor customer service. When we went in to buy, they were very helpful and acomodating. When we went to pick up our phone (5 days later), we had too wait for 20 min for the tech. When he came to his post, he started to help a customer that had come after us (he said that the manager had told him to help them first). After he was done with that, he asked what we needed, like surprised we would need help. When I told him I needed help setting up my new cell (I’m in my 60’s, not very techie, and my last cell was a 7S model and we bought a 20S). He said that this model doesn’t need to pass the chip from the old to the new cell (true), and that everything was already in the new phone, all set up (not entirely true).It’s been 2 weeks and a young friend is still helping me set up things in the new phone. This technician was 0 helpful. He didn’t tell me to go on line and rate him for his excellent service, like I overheard him telling the previous customer. He knew his customer service was very lacking and sub- standard. Needless to say, we will never go back to Best Buy or recomend it to any of our friends and family. There are many other things to say, but this is enough for now. If a manager wants to contact me, I’ll be more than happy to give him more samples and names.An extremely dissatisfied customer.
justin coleman
The Geek actually recommended throwing away a perfectly functional device!!! Trying to convince me to buy a new one!!! Didn’t have ANYTHING I needed in stock. the only person who asked if I needed help was the lady at the door.