Chain retailer with a large array of brand-name electronics, computers, appliances & more.
Located In: Downey Landing
Service Options: In-store shopping · Curbside pickup · Delivery
Health and Safety: Mask required · Staff wear masks · Staff get temperature checks · Staff required to disinfect surfaces between visits · Safety dividers at checkout ·
Hours
Thursday | 10AM–8PM |
Friday | 10AM–9PM |
Saturday | 10AM–9PM |
Sunday | 10AM–8PM |
Monday | 10AM–8PM |
Tuesday | 10AM–8PM |
Wednesday | 10AM–8PM |
Address and Contact Information
Address: 12118 Lakewood Blvd, Downey, CA 90242 Phone: (562) 803-9850 Website: https://stores.bestbuy.com/ca/downey/12118-lakewood-blvd-872.html/?ref=NS&loc=ns100
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Review Summary
DrahhCoFuFu
Overall great experience and super friendly staff at geek squad area.
Daryl Schumann
Prices are fair and service is ususlly pretty decent.
noel beltran
Very helpful staff, variety of stuff, from a vacuum to car stereos cameras etc.
Patti West
Keeping shoppers in store limited as you enter. Staff was helpful & polite. Everyone has masks & felt very safe.
Michael Bagley
Car audio worst customer service. lady working did not ask me if I needed anything you need any help and then after she helped the One customer as I waited she grabbed her backpack and walked out the door. Supervisor not any better, supervisor. Didn’t do anything to help just said that the lady at the door ask me if I needed help I say just looking whatever catches my eye and the supervisors said did you tell the lady at the door what you wanted patronizing M.F.. will not and you should not go to this Best buy will be making a formal complaint on website don’t go here!!!!!!!! The young gentleman at the register though he was polite apologize on behalf of Best buy.
Daniel Mendoza
Long gone the days when customer service went the extra mile. So I guess the new rule is to sign up to be help. In which I totally understand due to covid. But I’m the type of shopper that does research before buying something. So I pretty much know what device and model I would be purchasing before entering the store. When I arrive I was told I needed to sign up to be help. But in my case I was told I can’t because there was only 35 min left in the store before closing. I said that’s okay I don’t need help I know what I want to buy and you guys have it in stock I’d checked before coming to the store. So then I said can I just go grab the items and pay for it since I don’tneed help or have questions. I was told no and I went ahead andtried asking other associates but no one offered to volunteer to just bring the items from the stock room to the check out stand.. On that day I was in need in buying a printer for my office In which it would’ve been a nice 500 dollar sale and two refrigerators that died on me that afternoon in which I went ahead and borrowed my friends pickup truck to load the new one’s. Since no one helped] I decided to go to another store.As of today I will no longer be going to that location. I’ve gone to other bestbuy in LA and Pasadena where the employee goes the extra mile and says no worries we have it in stock let me go grab it from the stock room and take it to the cash register for them to ring you up. Moral of the story is stock your floor on items people can just grab. Or have runners where they could just drop off the appliances outside for people who don’t need help in carry outs or loading.