Belmont Pioneer

  4.4 – 70 reviews   • Window supplier

Hours

Thursday7:30AM–4:30PM
Friday7:30AM–4:30PM
SaturdayClosed
SundayClosed
Monday7:30AM–4:30PM
Tuesday7:30AM–4:30PM
Wednesday7:30AM–4:30PM

Address and Contact Information

Address: 550 Harbor Blvd, Belmont, CA 94002
Phone: (650) 592-5987
Website:

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Review Summary

Kevin Lopez
… employees. Belmont Plywood & Door lumber is nice and they charge by the foot. The rough cuts are not bad, products in the hardware store are cheaper. Thank You …
Patrick Fong
… molding. Staff us very friendly, helpful and prices are often cheaper than big box stores (HD or Lowes) Will happily buy from them again for future home improvements.
Jacob H863
When I went to the store, I was treated with excellent customer service by another member of the Belmont Plywood & Door team, who wrote up a sales order. He was pleasant …
dahlia wright
Robbyn with Belmont Door & Window get 5 stars.Our architect knew of her work for years and in addition our contractor had a special set-up with her. From the beginning she walked me through options for what we were looking for with examples of doors, door levers and other items to match style and budget. (I especially like the wooden laundry door and front door in matisse blue).After getting the items together from complete list she came out to the house to measure door openings etc. I highly recommend to request she come for a site visit if your project is large enough to do so. Because we ordered many items there was an item that arrived in the wrong size and she swiftly exchanged.
Courtney Brooks
After a down to studs remodel, Belmont Door & Window was BY FAR the worst vendor we dealt with. They are now known as Belmont/Pioneer and were previously Belmont Plywood and Door Co, LLC. We started the process purchasing an entire house full of doors with them in July 2019. Now, 12 months later, I still don’t have doors. There were many issues all met with poor customer service, denial of responsibility, condescension, and a complete unwillingness to find a fair resolution. After spending a significant amount of money with them for custom doors, the doors we requested and were twice confirmed via email were not what we received, we received damaged doors multiple times, and ultimately had 2 separate warranty issues (which did get passed to the door manufacturer, but Belmont Doors was unwilling to provide any customer service to make it right with us). I wish there was a Lemon Law for doors…
Daniel Burch
Horrible customer service. Stems from a terrible CEO. Received this email when I asked to meet with him to discuss an issue— I am the CEO and owner. Again, have you reviewed your signed order? Again, we will not be having an onsite conversation today. I will ask you to leave if you decide to visit us today.
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