Bassett Furniture

  4.3 – 58 reviews   • Furniture store

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At Bassett Furniture, get quality without compromise. Shop our wide selection of bedroom, dining room, living room, and outdoor furniture, plus fun furniture accessories like lamps and rugs. Or customize your perfect piece in our design studio. And if you need a little extra help, our interior design consultants are available to help you make that perfect piece or perfect room. Shop online today or visit us in-store!

Chain selling stylish furniture & home accessories (some branches have custom design services).

Located In: Fairway Creek Shopping Center

Service Options:  In-store shopping · In-store pickup · Delivery

Health and Safety:  Mask required · Staff wear masks · 

Hours

Friday11AM–6PM
Saturday11AM–6PM
SundayClosed
Monday11AM–6PM
Tuesday11AM–6PM
Wednesday11AM–6PM
Thursday11AM–6PM

Address and Contact Information

Address: 9200 Fairway Dr, Roseville, CA 95678
Phone: (916) 786-5363
Website: https://www.bassettfurniture.com/stores/s/roseville-ca?utm_source=google&utm_medium=organic&utm_campaign=local

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Review Summary

Berlin Mai
They have a complementary design service as well you should check out.
MK Ultra-Meltdown
Best place in town for high quality furniture.
Kenneth Guy
We have received lots of compliments from friends and family.
Elmer Arnold
Great furniture at a great price! Very nice showroom with lots of options.
Ryan Granchalek
My story is a long one, and I specifically waited to write this review until after I had an opportunity to resolve everything with the store.A good friend of mine recommended Bassett due to the high quality furniture but did warn me that their operations team could probably use a little extra work.I visited the store back in July after making an appointment online and was impressed with the sales associate Katie who showed my wife and I around discussing the various options to consider when purchasing a sofa.We decide to have Katie out to the house to have a better idea of what would work for the room. This was awesome and would have earned a five star review. She brought tons of samples and options for us to look at which really helped us shape the room. Following this excellent experience we decided to move forward and place an order for a sofa ottoman and rug (around $6k). Katie did warn us that due to Covid orders are taking a little bit longer than the usual 8 weeks for custom furniture.This is where my frustrations began. After you sign a contract with Bassett they do not have any processes in place to proactively update you on the status of your order. As a type a person and with family coming into town I wanted to really understand when my order would arrive. I repeatedly reached out to the store with limited information.I don’t know if you’ve ever seen the dominoes app where you can literally see every single stage of the process of what your order is inputted, being assembled, finished, and out for delivery… Bassett needs this.After 10 weeks and still not receiving any communication or my order I escalated to the store management, Jared. I went in guns blazing and was pleasantly surprised with Jared‘s response and effort to get me information on a timely basis. He was able to provide me with daily updates and personally delivered several of my items in two shipments versus the originally planned one to get me my items as fast as possible.I went from 5 star to 1 star to finish at 4… I would consider using them again as I love the furniture but they need help in operations.Ryan
June June
Our old neighbors recommended Bassett after a lot of us lost our homes to fires. The only Basset weve had was a dining set given to us from family and was in considerably good condition knowing its age and the kids in that house. They did tell us about the overwhelming options for everything if we were to go in but Katy was very patient and and all the women working were very nice. The only reason I take a star off is because of the steps. Our follow ups were fine but it seemed harder than it shouldve been for our designer to get more detailed updates about why our order would sit without changes for weeks. Katy was especially diligent but I would not recommend Bassett to anyone trying to receive their furniture by a certain time.
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