3.5 – 46 reviews • Furniture store
At Bassett Furniture, get quality without compromise. Shop our wide selection of bedroom, dining room, living room, and outdoor furniture, plus fun furniture accessories like lamps and rugs. Or customize your perfect piece in our design studio. And if you need a little extra help, our interior design consultants are available to help you make that perfect piece or perfect room. Shop online today or visit us in-store!
Chain selling stylish furniture & home accessories (some branches have custom design services).
Located In: The Rim
Service Options: In-store shopping · In-store pickup · Delivery
Health and Safety: Staff required to disinfect surfaces between visits ·
Hours
| Saturday | 10AM–6PM |
| Sunday | 12–5PM |
| Monday | 10AM–6PM |
| Tuesday | 10AM–6PM |
| Wednesday | 10AM–6PM |
| Thursday | 10AM–6PM |
| Friday | 10AM–6PM |
Address and Contact Information
Address:
17603 La Cantera Pkwy, San Antonio, TX 78257
Phone: (210) 641-0101
Website: https://www.bassettfurniture.com/stores/s/san-antonio-tx?utm_source=google&utm_medium=organic&utm_campaign=local
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Review Summary
Nicholas Moeai
Very cordial salesman who can hold a conversation and aren’t pushy.
Jessica Trozzo
We are sick that we spend so much money and received such poor quality.
Leigh Bedford
I gave four stars instead of five, because of Bassett’s very high prices.
Katherine Monita
I want to love Bassett but we have been so disappointed. Our designer was incredible, the delivery staff was excellent and the communication was constant. But the quality is horrible! Our furniture was delivered on March 5th, we are now in May and our coffee table is already cracking. I created a claim with the $800 insurance we purchased and they said it wasn’t covered. We spent thousands of dollars on our purchase and the table alone was $1k+. Incredibly disappointed and frustrated. We will not be purchasing from them again 🙁
G G
I will say that the initial impression of Bassett has been good. The design person was a good guy and the customer support was also satisfactory. They did do a repair on something that went wrong with one piece and no problems. However now its been two years and something else is wrong with another piece of furniture. I am just saying that the company markets itself as long lasting furniture but its been two years and I already have had multiple problems. The most recent repair i called for support and they said there was nothing they could do. I also purchased the warranty through guardsman that Bassett recommended. Filed a claim with that company and they also said the repair was not covered.So here is my review: The people there are nice. The product they sell is not what it portrays itself to be. We paid the higher cost because we thought with the higher cost came long lasting furniture. We have been disappointed to discover that this is not the case. Their furniture will not last as long as you think. And after a certain point you will not get support on your purchases.Respectfully
Jessica Trozzo
My experience with this Bassett store was so disappointing. We purchased 2 chairs in November and by summer they were falling apart as seen in the photos. We are sick that we spend so much money and received such poor quality. The staff was charming when selling the product, but has been non-responsive and unwilling to make this right since. They want to “repair” the trouble spots. We didn’t pay a piecemeal price, but now we’ll have piecemeal furniture. I would not recommend spending time or money with this company.
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