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Service Options: In-store shopping · Delivery
Hours
| Thursday | 9AM–5PM |
| Friday | 9AM–5PM |
| Saturday | 9AM–3PM |
| Sunday | Closed |
| Monday | 9AM–5PM |
| Tuesday | 9AM–5PM |
| Wednesday | 9AM–5PM |
Address and Contact Information
Address: 1743 S Escondido Blvd, Escondido, CA 92025 Phone: (760) 746-5555 Website: https://www.bandbappliance.com/
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Review Summary
Heidi Bell
Great service over the phone and the delivery team is fantastic too!
Pat B
I highly recommend them for your appliance service/repair needs.
Adolph Aranda
Very competitive prices and great customer service.
Hudson Elliott
Great sales staff and installation was excellent. Bought a new Maytag Dishwasher…they actually had one in stock! Installer Albert was really professional and courteous. He managed to get the old connector off the supply valve without breaking it! I was sure it was going to break! I will definitely going back for future appliance purchases.
Michael Smith
Crystal knew her products and I was able to reach an educated decision on the right product for our needs.
Janet Watts
I have been trying to get my Decor oven fixed for 5 months. The technician came out and diagnosed the faulty part on October 5 2020. I heard nothing for a month and called to ask the status. Was told at that time the part was on order. I called again in December to get a status and ask why no one was communicating with me. Was told if we had to call and give status reports to our customers we would need to hire another full time person. I called again in January and was told the part was slow for delivery due to COVID..convenient. It is now february and just called again. The woman who answered the phone thought it was funny that I was still waiting after 5 months. I suspect other people simply give up on the lack of communication and poor service. She said she was connecting me with the service manager but that person never came on the line. The original woman came back and told me I should ‘work on plan B’. She would supply me with the number where I could order my own parts!!! How could I order parts when they couldn’t! All of a sudden the entire litany of 5 month excuses started to scream…they never had any intention of fixing my stove.I told the woman at B & B that I wanted my deposit back. She mumbled that I would have to make that request of someone else. I told her as a representative of a small business that I was telling her and I expected to receive a refund within the week.I have come to the conclusion that B & B Appliancey might be making their money on deposits and not repairs. At least in my case.