4.0 – 314 reviews $$ • Cell phone store
Stay connected with AT&T in Fairbanks. We offer phones, tablets, smartwatches, and connected devices from all of your favorite brands. We also offer wireless data plans in Fairbanks for every need. Enjoy the flexibility of an Fairbanks prepaid phone plan—with no annual contract and no credit check. Get unlimited text and data with AT&T UNLIMITED ELITE, which includes HBO Max™. Get nationwide AT&T 5G service, which comes with all of our unlimited data plans for no extra cost. With all of the time many of us spend online, we expect a lot from our Fairbanks internet service. That’s why you need fast, reliable internet from AT&T.
Retailer providing wireless plans & a range of phones, devices & accessories.
Service Options: In-store shopping · Curbside pickup
Health and Safety: Mask required · Staff wear masks · Staff required to disinfect surfaces between visits ·
Hours
| Sunday | 10AM–6PM |
| Monday | 9AM–9PM |
| Tuesday | 9AM–9PM |
| Wednesday | 9AM–9PM |
| Thursday | 9AM–9PM |
| Friday | 9AM–9PM |
| Saturday | 9AM–9PM |
Address and Contact Information
Address:
407 Merhar Ave, Fairbanks, AK 99701
Phone: (907) 455-4381
Website: https://www.att.com/stores/alaska/fairbanks/91987
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Review Summary
Albina Garman
Fast service, answered my questions about my service, got what I wanted
Bill Johnson
Sales representative are great, enjoyed my visit…spent more than i wanted to.
Amber Skinner
I was forced to wear it because of company policy
Nicole McGee
As with many places during this time AT&T is offering curbside service. As a mother of 2 under 3 I have utilized this service wherever possible. Unfortunately, they have not executed it as well as many other places that offer this wonderful service.Prior to arriving I called and had them set aside the things I wanted. Just a heads up, YOU CAN NOT PAY OVER THE PHONE.I get there and call the store, press the button that corresponded with curbside pick up and after 3 attempts (first: they hung up on me before asking my name, second: I gave them my name and what I had ordered, third: they called me because they didn’t know where I was/ what I was driving). Even after that I still had to shout at them to bring the items to me.When it came time to check out, apparently being 4 cars away from the building was too far so we had to walk to the front door to pay. And still, that was too far and the customer service representative had to take my card inside the building to pay for my items.I’m not sure what convenience their curbside service is offering at the moment, but I have some suggestions for them:1) have curbside dedicated parking (preferably closer to the building)2) allow pay over the phone especially if you can’t offer dedicated curbside parking3) get better service/ signal for your workers to make payments especially if you can’t offer the previous 2 suggestions. I’m sure there are reasons for it, but it just looks bad for a service provider to not be able to go 25 ft from the building and make a sale.Ending on a positive, I will say that the people I originally talked to that pulled the items were helpful and friendly.
Erica Stoner
I’m visiting from Florida and was not aware that TMobile has no service in Alaska. I stopped at Verizon out of curiosity to check their prices on prepaid sim cards. Turns out their prepaid sim cards do not work with my OnePlus6 phone. Waste of time, Verizon is horrible.I should have known AT&T wouldn’t fail me. I walked in and was immediately assisted by Daniel, who was welcoming and friendly. Made it a fast and easy process. So far I’ve had full service the entire day with no problem. Thank you.
Lorinda Troppmann
Tony was extremely knowledgeable and helpful with rescuing me from the stone ages. I turned in my 6s plus for the 12pro. I can already guess that life will be much easier with the upgrade and I will be able to use my favorite apps without them disappearing or falling asleep. Thank you so much for all your help!
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