4.4 – 145 reviews • Cell phone store
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Retailer providing wireless plans & a range of phones, devices & accessories.
Located In: Ontario Mills
Service Options: In-store shopping · Curbside pickup
Health and Safety: Mask required · Staff wear masks · Staff required to disinfect surfaces between visits · Safety dividers at checkout ·
Hours
| Friday | 10AM–8PM |
| Saturday | 10AM–8PM |
| Sunday | 12–6PM |
| Monday | 11AM–7PM |
| Tuesday | 11AM–7PM |
| Wednesday | 11AM–7PM |
| Thursday | 11AM–7PM |
Address and Contact Information
Address:
One Mills Cir Suite 413A, Ontario, CA 91764
Phone: (909) 235-7030
Website: https://www.att.com/stores/california/ontario/114135?source=E-yz00000m000000L&wtExtndSource=yelp-sitelink
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Review Summary
Juan Espinoza
Great store and good customer service, the Manager really helped me save money
jame tolentino
The service at this place was amazing.
leighton jones
She is very knowledgeable about the products and services AT&T offers .
Megan Donato
Jordan at the Ontario mills mall location is literally the bomb. They are lucky to have her. She is way beyond helpful, knowledgeable, friendly, and just goes above all the rest with her customer service ! We are very pleased, way more comfortable feeling like we are getting more service for our money. I tried to go to one store where we live in the hi desert and he told me that he could get me a better discount if I bought phones from him, and at that time I wasn’t sure if we wanted new ones or not and with Jordan, it was no pressure she just was all forthcoming with all the deals that would/could work for my family without knowing we wanted 3 new phones! If you get a chance take the drive to see her, I drove and hour and a half and was worth it just for the service we got! Keep it up Jordan, and you will go far in life being as sweet as you are! Again this company should feel good having you! If you see this, thank you for all your help!
David Bufano
My iPhone 8+ Had issues & brought it in. Was given a great deal by girl working there. Trade in for 12 mini & would lower my family plan by $20/mo. Ok, traded phone & paid $50 to cover all costs above trade in. She said call her & will waive startup & insurance. Ok. A month later, we called her 3 times & she never returned our calls. Then got a bill that was $97 higher then what our previous bill was. Apparently she added another number to my phone (2 lines). Wasn’t asked for & wasn’t needed. We 7 phones through ATT for our business. Got ahold of Kelsey in business customer service. Explained & she was able to fix our problem. We are with ATT still (over 15 years) because of here. We will never go into a retail ATT store again. This rating is only for the retail store in the Ontario Mall.
Patricia Quinones
The sales rep, Daniel, was awesome. We had gone in to ask a few questions. We ended up leaving with three new phones (I have five lines on my account). He was very patient and thorough. He made sure we understood all the changes and updates. Definitely ask for Daniel when you go!!
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