4.3 – 43 reviews • Cell phone store
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Retailer providing wireless plans & a range of phones, devices & accessories.
Located In: Northwest Marketplace
Service Options: In-store shopping · Curbside pickup
Health and Safety: Mask required · Staff wear masks · Staff required to disinfect surfaces between visits ·
Hours
Saturday | 10AM–7PM |
Sunday | 11AM–6PM |
Monday | 10AM–8PM |
Tuesday | 10AM–8PM |
Wednesday | 10AM–8PM |
Thursday | 10AM–8PM |
Friday | 10AM–8PM |
Address and Contact Information
Address:
13722 Northwest Fwy # 18, Houston, TX 77040
Phone: (346) 319-3164
Website: https://www.att.com/stores/texas/houston/173736
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Review Summary
Markeia Lester
Very friendly staff and there to help with every customer thanks McKenna
Dallas Harris
The sales associate’s at this location are always very helpful.
Jerald Blakes
Nice friendly sales team Great experience to buy a phone.
David Slayton
The staff was very professional and knowledgeable, they immediately helped me with my old phone and determined that my phone wasn’t working correctly and then I was able to use my upgrade to purchase a brand new phone, my experience with the AT&T staff was a very pleasant experience ….. David in Houston Texas
Kevin Shah
Very professional and friendly staff. I prefer walking to this store over calling customer care more than ever. Cindy helped me multiple times over past few months with always welcoming attitude. Appreciate extra efforts to get my monthly bills to minimum
Ebony Leary
I went into this store a month ago to upgrade my phone and open a business line. The assistant manager put the installment plan for my new phone on a new line that I did not ask for. They have been charging me for this mystery line and I’m on the phone right now with customer support trying to fix more problems associated with the mistake made by this location. I have been sent to this store by customer support 5 times in the last month and they have sent me away each time without solving my problems. My account has been suspended twice due to a balance associated with said mystery account. I am so angry. I wish I had gone to a different location. They have made no apologies and taken no accountability for the inconvenience their errors have caused. Very disappointed. Go anywhere else.
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