4.0 – 372 reviews $$ • Cell phone store
Stay connected with AT&T in Waco. We offer phones, tablets, smartwatches, and connected devices from all of your favorite brands. We also offer wireless data plans in Waco for every need. Enjoy the flexibility of an Waco prepaid phone plan—with no annual contract and no credit check. Get unlimited text and data with AT&T UNLIMITED ELITE, which includes HBO Max™. Get nationwide AT&T 5G service, which comes with all of our unlimited data plans for no extra cost. With all of the time many of us spend online, we expect a lot from our Waco internet service. That’s why you need fast, reliable internet from AT&T. With AT&T Internet in Waco, you’ll enjoy 99% reliability and strong Wi-Fi connectivity throughout your entire home.
Retailer providing wireless plans & a range of phones, devices & accessories.
Service Options: In-store shopping · Curbside pickup
Health and Safety: Mask required · Staff wear masks · Staff required to disinfect surfaces between visits ·
Hours
| Saturday | 9AM–8PM |
| Sunday | 11AM–6PM |
| Monday | 9AM–8PM |
| Tuesday | 9AM–8PM |
| Wednesday | 9AM–8PM |
| Thursday | 9AM–8PM |
| Friday | 9AM–8PM |
Address and Contact Information
Address:
4330 W Waco Dr, Waco, TX 76710
Phone: (254) 772-3242
Website: https://www.att.com/stores/texas/waco/979
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Review Summary
Victor Russell
Staff was very knowledgeable about the products and helpful setting phone up.
Brandon Hennings
Great customer service and a variety of phones and willing to help the customer
Mary Vallejo
Not all the workers at this location are that unprofessional.
Paige Connell
We had an excellent experience upgrading two phones at this store. Our associate, Karrin, was so friendly and fun, and she made the process smooth while also finding ways to save us money and helped us have a good time along the way. I’d love to work with her each time we come back!
Marcel Mary
This location was well managed. Even though I had to wait an extra 25 minutes from my schedule time the actual appointment took less than 20 minutes. Anthony did a great job answering all my questions and explaining everything in simple terms using good references. I feel very confident that I understand the situation and made a well-informed decision. Great work. I was able to get my phone shipped to my house just like I wanted in the color I wanted.
Steve Biesterfeld
Went to this store last November 2020 to upgrade our phones, we. were told that AT&T had a special rebate offer $800 per phone that we traded in. After spending so much time in the store and so many phone calls to customer service about our credit/rebate, we are now told that the store should have told us that we needed to register for the rebate. This was after the long drawn out process that they provided the wrong return labels and our phones went to the wrong warehouse and they couldn’t locate them…….. Here we are almost 8 months later and been given nothing but a runaround every time we call we get a new story and we are told wait because it takes time to get approval.Not only would I stay away from this store but I would also stay away from the false information that AT&T tells you and advertises This has been the worse customer service by far!!! As I write this sitting waiting on yet another manager to come up with another story of why we can’t get the rebate/credit that they advertised last year. STAY AWAY, TRY ANOTHER PROVIDER. WE WILL!!!!
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