4.0 – 366 reviews $$ • Cell phone store
Stay connected with AT&T in Plano. We offer phones, tablets, smartwatches, and connected devices from all of your favorite brands. We also offer wireless data plans in Plano for every need. Enjoy the flexibility of an Plano prepaid phone plan—with no annual contract and no credit check. Get unlimited text and data with AT&T UNLIMITED ELITE, which includes HBO Max™. Get nationwide AT&T 5G service, which comes with all of our unlimited data plans for no extra cost. With all of the time many of us spend online, we expect a lot from our Plano internet service. That’s why you need fast, reliable internet from AT&T. With AT&T Internet in Plano, you’ll enjoy 99% reliability and strong Wi-Fi connectivity throughout your entire home.
Retailer providing wireless plans & a range of phones, devices & accessories.
Service Options: In-store shopping · Curbside pickup
Health and Safety: Mask required · Staff wear masks · Staff required to disinfect surfaces between visits ·
Hours
| Saturday | 9AM–8PM |
| Sunday | 11AM–6PM |
| Monday | 10AM–9PM |
| Tuesday | 10AM–9PM |
| Wednesday | 10AM–9PM |
| Thursday | 10AM–9PM |
| Friday | 10AM–9PM |
Address and Contact Information
Address:
701 N Central Expy Ste 400, Plano, TX 75075
Phone: (972) 422-6600
Website: https://www.att.com/stores/texas/plano/91901
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Review Summary
charles g descisciolo
Excellent service 100% VIP treatment especially by Spen
Leah Long
Staff definitely needs a lesson in polite customer service.
Jesus Sánchez
Great place, fast service, beautiful people.
Bailey Bustamante
I just showed up here at 8:03 PM CT to return a device I was trading in. The hours online list they are open until 9 PM CT. I was told I can’t come in because they close at 8 PM and was shown a sticker on the door that had different hours. I said can you really not let me drop off my device three minutes after you closed considering your hours are advertised incorrectly? It would have taken 90 seconds. Employee told me no. Mind you, I’m 9 months pregnant waddling around to run this errand. The customer service I was shown was appalling and I find it hard to believe that this employee couldn’t make an exception to let me return my phone considering he acknowledged that the hours online are not correct. So, it’s my fault your store doesn’t have the hours listed properly? I’m embarrassed for the managers of this store who can’t get their hours advertised correctly or train their employees to have some empathy. Do better and get your hours fixed. I clearly was not the first customer to make you aware they are listed wrong online. This isn’t rocket science.
Dimitry Firshteyn
Manager is awesome…employee we dealt with was amazing, nice, and handle all of our issues that we had. Great store but very very busy on a Saturday evening.They’re extremely organized there and easy to wait for because there’s tables and chairs and all kinds of stuff to look and play with.
Sara Soleimani
I just wanted to say Thank YouI just wanted to say Thank You to Mr. Myleke Carpenter , Retail Sales Manger who were amazing in helping me get through my bill with AT&T wireless. I was shocked when I received my bill and stopped by to different AT&T store , and didn’t get helped and they told me that go to the store in Plano , Mr. carpenter patiently helped me through all of the charges and explained everything in detail.He also helped credit my account where it needed. Thank you for being such great customer service representatives!
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