4.0 – 105 reviews $$ • Cell phone store
Stay connected with AT&T in Andalusia. We offer phones, tablets, smartwatches, and connected devices from all of your favorite brands. We also offer wireless data plans in Andalusia for every need. Enjoy the flexibility of an Andalusia prepaid phone plan—with no annual contract and no credit check. Get unlimited text and data with AT&T UNLIMITED ELITE, which includes HBO Max™. Get nationwide AT&T 5G service, which comes with all of our unlimited data plans for no extra cost. With all of the time many of us spend online, we expect a lot from our Andalusia internet service. That’s why you need fast, reliable internet from AT&T.
Retailer providing wireless plans & a range of phones, devices & accessories.
Service Options: In-store shopping · Curbside pickup
Health and Safety: Mask required · Staff wear masks · Staff required to disinfect surfaces between visits ·
Hours
| Saturday | 10AM–7PM |
| Sunday | Closed |
| Monday | 10AM–7PM |
| Tuesday | 10AM–7PM |
| Wednesday | 10AM–7PM |
| Thursday | 10AM–7PM |
| Friday | 10AM–7PM |
Address and Contact Information
Address:
401 Western Bypass, Andalusia, AL 36420
Phone: (334) 310-2884
Website: https://www.att.com/stores/alabama/andalusia/86495
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Review Summary
Domonique Jones
The guy who set my service up at that location was AWESOME!!!!
Jay Bird
We tried several months later to return the phones and they refused to do it.
Vickie Kitchens
Very quick service and always helpful staff
Otis Corbitt
Very helpful staff. Solved all my questions and got me the best deal.
tara watson
Been with AT&T for YEARS. Often get new upgrades and invest with the company but it seems as time goes on the less the company cares about the customer whether in store, 800 # and online help is definitely a joke!. My phone was sending out messages to my contacts without my permission. Forwarding tx and creating its own text making me look bad! Bizarre I know but I collect months worth of proof after repeatedly reporting my problems. After months I presented (again) the proof and literally no one could do anything besides offer me a upgrade I’d have to pay for or a $250 insurance claim which I still had to pay for since it was Slightly outside of my 12mths. In reality if they would have took me serious the FIRST time I mentioned it then I would have been covered. One employee admitted never seeing the issue so not knowing what to do. This should have been escalated and I should have been taken care of since it was a issue out of my control, it violates my privacy and I actually came across it happening to other customers but apparently its a issue that likes to be hidden by AT&T as a corporate business. I do not mind paying for something that is my problem but violating privacy, a defective phone or software (NO Virus & no unknown apps were installed) then this case definitely should have been taken care of without me simply having to upgrade or file a claim because either way it boils down to the sale of the agent so they can go home with money in their pocket. I also understand that’s their job and how they make money but where is the ethics? Consideration? Customer service? Reliability? Quality? Care? .. I could go on and on but basically they will screw you, violate your privacy, sell you defective items and then say oh I’m sorry we need more money for a new sale basically bc we can’t help you otherwise.–NOT, this is a rare unknown issue so let me contact my corporate manager. Sad part is this issue is probably happening to a lot of customers and it goes unknown if you do not go back and read your messages carefully or if a recipient doesn’t forward it back and bring it to your attention. I opted to file a claim so hopefully when my contract is up I can get away from a scam company.
Beth Mackey
It’s crowed and they are doing away with unlimited plans Which I think is really wrong.cause some of us can’t afford what we have much less pay overages.They are really not a very carrying company.They don’t care about there customers at all.There internet is real bad never have a signal direct t v is a joke your best bet is to just pass them buy just keep going.Cause all they can do is take your money.Nothing else.
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