Retail chain with a variety of signature home furniture, decor, & accessories.
Service Options: In-store shopping · Delivery
Hours
Saturday | 9AM–5PM |
Sunday | Closed |
Monday | 9AM–6PM |
Tuesday | 9AM–6PM |
Wednesday | 9AM–6PM |
Thursday | 9AM–6PM |
Friday | 9AM–6PM |
Address and Contact Information
Address: 107 S W S Young Drive, W.S.Young Dr Ws, Killeen, TX 76542 Phone: (254) 634-5900 Website: https://stores.ashleyfurniture.com/store/us/texas/killeen/107-s-ws-young-dr?utm_source=G&utm_medium=localSEO&utm_campaign=google
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Review Summary
Jeannine Jaramillo
Staff members were not wearing masks.
Sade Cooley
So you mean to tell me, I’m out of $400 and there’s no way I can get my money?
Sade Cooley
I’ve been trying for months to get a refund on my layaway. Every time I have called, they couldn’t find my invoice and unfortunately due to me moving back to North Carolina and my belongings being packed up, I couldn’t find my receipt. I went to a local Ashley’s store and they said because their stores are independently owned, there’s nothing they can do about but the store should be able to refund my money and mail me a check. Long story short, I found my invoice and of course my last name is spelled wrong on it, which explains them not being able to find it. I contacted the store and the representative eventually finds my receipt but says she can only refund the money back to the debit card that was used (which I no longer have being that I closed my account when I left Killeen). So you mean to tell me, I’m out of $400 and there’s no way I can get my money? Highly upset.Update: I wrote my initial review June 6. Was contacted June 8 saying that they would be mailing out my check with the correct name to my correct address. As of today, June 15th, I have yet to receive my refund.
Jeannine Jaramillo
Staff members were not wearing masks. They approached us without masks so we left sooner than we would have otherwise.
Michelle H
Does not exist