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Retail chain with a variety of signature home furniture, decor, & accessories.
Service Options: In-store shopping · Delivery
Hours
| Saturday | 10AM–8PM |
| Sunday | 12–6PM |
| Monday | 10AM–8PM |
| Tuesday | 10AM–8PM |
| Wednesday | 10AM–8PM |
| Thursday | 10AM–8PM |
| Friday | 10AM–8PM |
Address and Contact Information
Address: 5001 San Dario Ave #B, Laredo, TX 78041 Phone: (956) 712-2401 Website: https://stores.ashleyfurniture.com/store/us/texas/laredo/9000451588/?utm_source=G&utm_medium=localSEO&utm_campaign=google
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Ashley HomeStore of Laredo – Home | Facebook
Ashley HomeStore of Laredo. Furniture Store in Laredo, Texas · 5001 San Dario Avenue #B (1,477.74 mi) Laredo, TX, TX 78041 · (956) 712-2401 · www.
Review Summary
Jose Mendoza
Great products, good service
guillermo garcia
Worst experience ever on a furniture store negligence on customer service.
Shumla 7 Ranch
Do not give this arrogant company your business, much less your time.
Raul Garcia
I purchased a couch that was delivered three months late. When it was delivered it was badly damaged. I spoke to Luis, who I believe is the store manager and he went out of his way to make sure my issue was fixed. Luis was able to deliver a display couch to my house, while I waited for a new couch. In about two weeks Luis delivered the new couch without any damage. Even though there was a three month delay on the couch, I was very happy with the service Luis gave me. I have worked in sales before and can tell Luis is an excellent manager.
Marcos Macias9r7j
Sales team has no idea what they are doing. We placed an order for a cal king bed. On the first order they put the bed and mattress no frame. They didn’t even offer us the frames available till I saw the order. We had to redo the order to add the floor frame. Then the order had only one box spring cal kings require two something the sales reps should know. The frame we ordered is specially made and it was not ordered correctly. As of today 3/26 still no bed and the frame had to be reordered again to the correct size adding another 10 to 15 days for it to just ship. The Laredo locations are locally owned its not corporate, they have no general manager no district manager no customer service line no complaint line nothing. Absolutely nothing is good about this place. The best person was April and she works with the finance portion and is not even employed by Ashley. She did a better job than anyone else. We went with Ashley’s because they seemed to have a better service than other places. Sure a little more pricey by like 100$ but we decided it was good. Well it was not. Never again buying anything from Ashley’s and the San Dario location. Maybe we will see how the outlet location is. If I could rate 0 stars u would have. All this has been going on since March 3rd. Almost a month with issues. Everyone be careful when buying here can’t trust them to do things right.
Victor Martinez
11/08/20 Went to store to order a living room set and paid in full. Was hoping for Christmas delivery but I wouldn’t get it till after the holidays. January came and went February came and got the run around. March rolls in and finally I get someone and they say it’s gonna be another month for the couch to arrive and a week more for the love seat . Not even a sorry or an explanation why this happened. So I canceled my order and had to wait for my money. Isn’t that funny…