Ashley HomeStore

  4.5 – 1,233 reviews   • Furniture store

Retail chain with a variety of signature home furniture, decor, & accessories.

Service Options:  In-store shopping · Curbside pickup · Delivery

Health and Safety:  Staff wear masks · 

Hours

Saturday9AM–9PM
Sunday12–6PM
Monday10AM–8PM
Tuesday10AM–8PM
Wednesday10AM–8PM
Thursday10AM–8PM
Friday10AM–8PM

Address and Contact Information

Address: 4400 Kell E Blvd, Wichita Falls, TX 76309
Phone: (940) 687-2020
Website: https://stores.ashleyfurniture.com/store/us/texas/wichita-falls/7710000447?cmpid=ls-&utm_source=Local&utm_medium=LocalSEO&utm_campaign=LocalSearch

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Review Summary

Sheila Davis
The manager immediately matched the price and even gave an additional discount.
Duane Henry
Furniture can hold up but the service and prices are trash.
cindy
Nice store,bit over priced for some stuff..nice customer service
Fred Maier
I was looking for a recline and Ashley’s helped me out. I took in a print out and they let me have a good bit cheaper because the price on my print out was lower than the in store price. I got a great recliner and a good price. Barbara Reyes can fix you up. They were friendly and very helpful.
Chanda Varner
I ordered a chest and a bookshelf back in December 2021 and was told it would be a max of 8 weeks before they would be delivered. The chest came in at the end of the 8 weeks, but the bookshelf did not. When we scheduled delivery, we were told both would be delivered at the same time. When delivery came, the bookshelf was not with the chest. The bookshelf finally came in at about 12 weeks. Both pieces came in damaged/had issues. The top drawer of the chest had issues with the track system and the drawer did not open properly. When we were looking at the chest in store, the sales rep told us the inside came with felt lined drawers. Only the top drawer came with felt though on the chest we received. The bookshelf came in with one of the shelves missing brackets and damage to it, because of the missing brackets, I could not even put the shelf in place. Ashley customer service was nice though and is sending replacement parts/hardware, but it is just a longer wait and more hassle than it’s worth. I am extremely dissatisfied and disappointed overall, especially because the pieces were not cheap. For the price I paid, I expected better quality and not so many issues.
Amber Morrow
We had a great experience shopping at Ashley’s. We bought a couch from them. The salesman was super nice, along with everyone in the store. The piece we bought was great in the store. But after a couple of months in our home, the Velcro that holds the cushions on was super weak. So the cushions come off the couch super easy. Other than that, it’s great. Thank you, Barbara Reyes for contacting me to ask about our purchase.
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