Apple UTC

  3.6 – 564 reviews   • Electronics store

Apple retail store selling iPhones, iPads & more in sleekly designed spaces.

Located In: Westfield UTC

Service Options:  In-store shopping

Health and Safety:  Mask required · Staff required to disinfect surfaces between visits · 

Hours

Friday10AM–8PM
Saturday10AM–8PM
Sunday11AM–7PM
Monday10AM–8PM
Tuesday10AM–8PM
Wednesday10AM–8PM
Thursday10AM–8PM

Address and Contact Information

Address: 4305 La Jolla Village Dr, San Diego, CA 92122
Phone: (858) 795-6870
Website: https://www.apple.com/retail/utc?cid=aos-us-seo-maps

Photo Gallery

Related Web Results

UTC – Apple Store – Apple

Apple Store UTC store hours, contact information, and weekly calendar of events. … Address. 4305 La Jolla Village Drive San Diego, CA 92122 (858) 795-6870.

Today at Apple – UTC – Apple

… San Diego, Fashion Valley; San Diego, UTC; San Francisco, Chestnut Street; San Francisco, Stonestown; San Francisco, Union Square; San Jose, Oakridge …

APPLE UTC – 4305 La Jolla Village Dr, San Diego, CA

COVID update: Apple UTC has updated their hours and services. 518 reviews of Apple UTC “Oh local Apple store how I curse you sometimes.

Review Summary

Kishor Patro
Remodeled, looks Awesome, nice restaurants, nice shopping options
Di Wu
They don’t even give customer a chance to wait in the queue.
MIZANUR RAHAMAN
I visit here excellent service well manners & behavior…
lucymaHK
Maybe this store is good if you need a repair but certainly, the same does not apply if you need to purchase anything. The manager, Josh is extremely inexperienced and has very poor interpersonal skills. I made a remark to him about their “marketing strategy to create demand” by making people wait for service whilst two of their employees are chatting away and he was completely rude, defensive and unprofessional by telling me: “NO, it is not a marketing strategy, you just have to wait for your turn like everyone else” l cannot possibly understand how someone with such a poor customer service skills can be a manager in charge. Shame! Shame! Shame! Hence, his bad attitude was after l told him that l wanted to buy an $799 I-pad Pro, which I did because, luckily, the girl who helped was way nicer and more professional than JOSH could ever be!!!
Amer Catovic
I go to this location for all my Apple needs. We have iPhones, iPads, MacBooks, iMacs.The store is well staffed and the staff is courteous, professional and well trained. They went to a great length to keep the store and the Genius bar operational during the COVID.My concerns are about the entire Apple model of the customer service and the repair service.My MacBook needed the battery replaced. You cannot just buy the battery from BestBuy and pop it in. You need a Genius appointment to even talk about it to someone. It turns out that they didn’t have batteries in stock and they had to order it. They prefer that you leave your laptop with them while the battery is being ordered, which would take 2-5 days. Then, and only when the battery arrives, you are placed in the queue to get someone to replace it for you. That takes another 3-5 days. I decided not to leave my laptop while waiting for the battery to arrive, which turned out to be a good decision since the battery took 7 days. Then another two days to get them to install it for me. I watched an uncut YouTube video of swapping MacBook battery that lasted 90 seconds and required a screwdriver.It is a totally unreasonable system that requires you to leave your laptop for 10 days and go to the store 3 times so they can perform the procedure that takes 90 seconds.Why not sell these batteries in BestBuy and let people swap them? It makes you wonder if we didn’t let Apple rule our lives a bit too much.
A L
Never had anything but great customer service at this location. Most recently my 2014 iMac had a rare software issue that only authorized Apple stores can fix. Took it in expecting they might not be familiar with the issue, guy helping me said he’s never seen an issue like this but still knew exactly what to do and fixed it in 5-10 minutes on the spot. The modified store layout worked great and really shows how Apple cares about their employees and keeps them safe. And my six-year old computer was fixed for free.
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