Apple retail store selling iPhones, iPads & more in sleekly designed spaces.
Service Options: In-store shopping · In-store pickup · Delivery
Health and Safety: Mask required · Temperature check required · Staff required to disinfect surfaces between visits ·
Hours
| Tuesday | 9AM–9PM |
| Wednesday | 9AM–9PM |
| Thursday | 9AM–9PM |
| Friday | 9AM–9PM |
| Saturday | 9AM–9PM |
| Sunday | 10AM–8PM |
| Monday | 9AM–9PM |
Address and Contact Information
Address: 1981 Broadway, New York, NY 10023 Phone: (212) 209-3400 Website: https://www.apple.com/retail/upperwestside?cid=aos-us-seo-maps
Photo Gallery
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Review Summary
Shashwat Pandey
Great service, open space, quick response, and awesome company!
Mark Jewell
Typical apple store, tons of staff and minimal wait times.
Aaron Naveh
Helpful staff and a great place to experience Apple products.
Brittany Holland
This was my first time visiting this location. It is best to make an appointment prior to coming to this location. I noticed others were being turned away as they didn’t have appointments. When you arrive you wait on line, you then check in outside in front of the store. Once you go in a representative checks your temperature, then they will instruct you where to go from there. I had an appointment with the Genius Bar and was directed to go downstairs someone would assist me at the bottom on the staircase. A representative directed me to a table and informed someone would be with me shortly. I waited maybe 20 minutes for a representative to finally come over to assist me. The representative was very helpful and was able to resolve my issue with my air pod pros. There were other representatives who seem to be rushing out customers as they kept saying they were close to closing. There is also a restroom and elevator at this location. This isn’t one of my favorite locations, I don’t think I’ll be returning to this location. If you are nearby try giving it a try it may work out for you. I’ve giving this location 3 out of 5 because they were able to resolve my issue.
Brooklyn “BROOKLYN” Finest
It’s apple… That’s all nothing else. Their the best, no contest. I’m very pleased that I got my daughter’s Birthday gift. Thank you.
Charles Nichols
The Apple Associates were friendly and knowledgeable. My issue was resolved, as easy as, one two three.